- Report: #315121
Complaint Review: Wu-Yi Source
| Wu-Yi Source 5300 Ontario Parkway #400
Ontario, California U.S.A. |
|
Wu-Yi Source Untruth in advertising Ontario California
*UPDATE Employee: Hello,
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
I never recieved an answer. I then called their 800 number and what you get is a recorded message, which in turn gives an email address that does not work. I then went to their live chat and after several minutes was told that I would recieve a refund, minus the shipping and 15% re-stocking charge.
Today as I was checking my bank account on line I notice that there is a charge of 19.95 from a company called Living Lean. I called the number included with the charge. I finally got through to a person and asked them who they were and what did they do. It has to do with weight loss I was told. I explained to this person that I did not order anything through Living Lean and wanted a credit on my credit card.
I used my credit card to order from Wu-Yi Source and no one else. I did get my "refund" for the returned tea, minus the shipping and restocking fee.
Leslie
Peyton, Colorado
U.S.A.
This report was posted on Ripoff Report on 03/05/2008 05:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wu-Yi-Source/Ontario-California-91764/Wu-Yi-Source-Untruth-in-advertising-Ontario-California-315121. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Hello,
AUTHOR: eleanor serrette - (United States of America)
SUBMITTED: Monday, February 01, 2010
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com
Your satisfaction is our number one concern,
Thanks,

