- Report: #315121
Report - Rebuttal - Arbitrate
Complaint Review: Wu-Yi Source
Wu-Yi Source5300 Ontario Parkway #400 Ontario, California U.S.A.
Wu-Yi Source Untruth in advertising Ontario California
*UPDATE Employee: Hello,
I never recieved an answer. I then called their 800 number and what you get is a recorded message, which in turn gives an email address that does not work. I then went to their live chat and after several minutes was told that I would recieve a refund, minus the shipping and 15% re-stocking charge.
Today as I was checking my bank account on line I notice that there is a charge of 19.95 from a company called Living Lean. I called the number included with the charge. I finally got through to a person and asked them who they were and what did they do. It has to do with weight loss I was told. I explained to this person that I did not order anything through Living Lean and wanted a credit on my credit card.
I used my credit card to order from Wu-Yi Source and no one else. I did get my "refund" for the returned tea, minus the shipping and restocking fee.
This report was posted on Ripoff Report on 03/05/2008 05:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wu-Yi-Source/Ontario-California-91764/Wu-Yi-Source-Untruth-in-advertising-Ontario-California-315121. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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