- Report: #1095410
Report - Rebuttal - Arbitrate
Complaint Review: American Servpro
American Servpro2612 Henry St Greenville, Texas USA
American Servpro, Credit repair services, Joey Propper King Appliance repair. Took over $400.00 seemed so confident that he could fix my firdge. He never showed up to look at it again. Greenville Texas
*Author of original report: Never Shows Up
*REBUTTAL Owner of company: Proud Business Owner
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I made contact with Joey Propper after my fridge was already broken down for a week and a half. He knew that my child was special needs and required dietary restrictions. He ended up getting very sick from not being able to eat the right foods. It was so stressful.
He was very positive and upbeat seemed so convincing that he could actually fix this issue. I wrote him two checks that were cashed right away so I couldn't stop payment.
After trying to call him for two weeks he had his sister call me and say he was in a car accident. I said I have already not had a working fridge for a month how much longer should I wait?
I then asked her how he could post things on craig's list while he was in the hospital. She immediately said he will fix it and he will not rip you off. I have made several attemts to get this resolved, he actually answered his phone last Monday and said he would come out on Sunday. Now all the numbers are disconnected, a lot of good this warranty does for me without any way to get a refund for a fridge that I paid 2000.00 for now 2400.00 that is sitting in my garage.
He actually took the serial number off the fridge so it is absolutly useless to me now. I don't even know if I can scrap it. It is just sad. I felt like he did such a good job I actually gave the guy a gift card to go out to eat. I wish that others will look into repair services and not get fooled by this one for sure, like I did!
This report was posted on Ripoff Report on 10/29/2013 10:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/American-Servpro/Greenville-Texas-75401/American-Servpro-Credit-repair-services-Joey-Propper-King-Appliance-repair-Took-over-1095410. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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