Complaint Review: Ancestry - Internet
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- Author Confirmed
- Ancestry Internet USA
- Phone: 1-800-262-3787
- Web: www.ancestry.com
- Category: Unusual Rip-Off
Ancestry DNA test does not provide you with the results that you expect in finding relatives. internet Internet
*General Comment: Really???...
Show customers why they should trust your business over your competitors...
I submitted a DNA sample to Ancestry.com. It cost me 94.00 in order to do so. When I recieved my results I was expecting to see a breakdown of relatives on my mother and fathers side. This did not happen; I ended ip recieveing a cluster of information that I dont even know is factual. For all I know the information they provided me could be from anyone. I then procceeded to call them to speak to them on this issue and they kept hanging up on me, knowing that this is a problem. I am very disappointed in this company.
This report was posted on Ripoff Report on 01/28/2015 01:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ancestry/internet/ancestry-dna-test-does-not-provide-you-with-the-results-that-you-expect-in-finding-relati-1205072. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 General Comment
Really???...
AUTHOR: Striderq - ()
SUBMITTED: Wednesday, January 28, 2015
After submitting a DNA sample, you really thought you would get back a name list of relatives? The only way that would be possible was if your relatives had also submitted samples.
As the website explains, the results from the DNA sample will give you information as to where your ancesters originated. There are traits carried in DNA that would allow them to determine if your family came from Africa; Russia; Asia; Native American; etc. Then you would have an idea of where to concentrate your research. For instance if your DNA had no Polynesian traits and you found a possible ancester in Polynesia, you could rule them out from being in your family tree.
And NO, I don't work for the company. I just read their explanation of the test and results.
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