- Report: #1077703
Report - Rebuttal - Arbitrate
Complaint Review: Atlantic Motors llc
Atlantic Motors llc520 Watertown Ave, Waterbury, Connecticut USA
Atlantic Motors llc False information, photos taken in front of another showroom no showroom cars are not inspected Waterbury Connecticut
*Author of original report: Photo's, Discription & Questions
*Consumer Comment: Did You?
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When i arrived the car had damage to body not disclosed, when i was leaving "it was getting dark) the headlights did not work, the seller fixed with switch from another car that was the same type. after the switched was fixed the battery light cam on, seller tested battery and replaced from another car, when that didn’t work the got a new battery and installed. Without checking they closed the hood and said everything was ok. Mechanic onsite said the tester was bad but the voltage was low. Leaving @ 9:30 pm in a heavy rain i got about 70 miles away and the car shut down on route 684 which after 2 hours sitting in a dead car @ 10:30 pm waiting for a tow truck i learned it was a restricted highway and the police had to be called to get a tow truck. @ 1:30 i was dropped off at a hotel and my car was taken away. The next day i learned the alternator was bad and it would take hours to get one and the garage declined to work on it. [continued below]....
If you read the description one would thing that it was driven and was ready to drive, in fact if you take the mileage that is in the photo and subtract the miles i put on this car you can bet they discover the alternator issue, and this is more evident to me now because when i opened the hood the battery cover was off and was told it was jumped because it was sitting. if i drove off at 7:30 when i tried to leave i would have been stuck in the dark rainy night. with a mechanic on site that night that changed the light switch and tested the battery with a service manual open they knew that the voltage should be @ 14 volts not the 10 volts they were seeing which was blamed on the battery.
i tried to contact the seller when i got stuck but the phone was either off or out of cell service. As much as they were trying to make things right in the end I was at my expense, the text says it all "you pay for the towing back to us and we will change the alternator” not counting my time and unexpected hotel stay. My last message to them was send me the alternator and I will get it changed but got no reply.
As far as the rattle, it was dismissed as a heat shield that needed to be tightened.
There were parts missing from the dash, which they offered to replace, we went online and they order the parts, I waited three weeks and still no parts. I have come to the conclusion that they never really ordered the parts.
when i filed a claim with paypal the seller said that the altanator was working and failed after 90 miles which was not trun since the mechanic they had there to replace the battery tested the output and it was only 10 volts 4 shy of what the manual that he had open stated "14v".
this place takes parts from other cars to try to fix issues, i could not return back to them becsue a faailed altanator will cause the car to stop running as you can see above. it was a scary experence in a car that small.
This report was posted on Ripoff Report on 08/21/2013 08:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Atlantic-Motors-llc/Waterbury-Connecticut-067089/Atlantic-Motors-llc-False-information-photos-taken-in-front-of-another-showroom-no-showr-1077703. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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