- Report: #1124332
Report - Rebuttal - Arbitrate
Complaint Review: Atman, Inc.
Atman, Inc.1325 East El Segundo Blvd. El Segundo, California USA
Atman, Inc. PCRush.com Product ordered and was delivered DEFECTIVE! The company states that we MUST pay for return shipping and they will only refund our purchase price. El Segundo California
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Product ordered and was delivered DEFECTIVE! The company states that we MUST pay for return shipping and they will only refund our purchase price.
We ordered a product from this manufacturer and the product was delivered as a defective product. The company told us that they would "not charge us a restocking fee" as a courtesy to us but that we MUST pay for the return shipping back to them. Either that or we must talk to the manufacturer of the product and have them repair the defective product! We ordered a brand new product without defects from this company and they delivered a defective product and expect US to pay to ship the product BACK to them when THEY are the ones that shipped US the defective product in the first place!
This is NOT a good practice for ANY company and I have NEVER had this problem with ANY company before. Every other company out there ships good products out and IF a defective product is shipped out they appologize and send out a return shipping label and ship out a working product. This company DOES NOT!!!
This report was posted on Ripoff Report on 02/17/2014 07:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Atman-Inc/El-Segundo-California-90245-4303/Atman-Inc-PCRushcom-Product-ordered-and-was-delivered-DEFECTIVE-The-company-states-th-1124332. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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