- Report: #1077484
Report - Rebuttal - Arbitrate
Complaint Review: Autosports LLC
Autosports LLC485 State Road 436 Casselberry, Florida USA
Autosports LLC I would not buy another car from Autosports of Casselberry Florida
*Author of original report: Everything on the car looked new
*Consumer Comment: I Can't Wait!
*General Comment: As-Is
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Contrary to any earlier reviews I posted on my recent car purchase at Autosports in Casselberry, FL, it has been a costly transaction and the dealership has accepted no responsibility for the problems discovered following the purchase.
I found what I thought was a great deal on a blue 2011 BMW 335is with relatively low mileage. After calls on the phone, additional photos and a phone discussion with a BMW dealer who had recently serviced the car, I negotiated what I thought was a good price on it. Once we came to agreement, I bought my airline ticket and left for Florida.
Chris Liseo was great on the phone with follow ups and sending me the additional information I requested. He also arranged for pickup at the airport and transportation to the dealership. I looked the car over and took it for a test drive. Everything “appeared” to be in order so we concluded the deal. I headed home.
Once I got home and registered the car, I made an appointment at my local BMW dealer to make sure all service was up to date and to answer some questions about the car and BMW services.
It was a very unpleasant surprise to hear that the car required over $2000 in repairs and replacement parts! It seems that I had not noticed that the two right-hand tires were bald (
I contacted Chris with the invoice letting him know that I was not happy that they had not disclosed the damage, the missing parts or the wear on the tires when I picked up the car. His response was that my local BMW dealer was charging too much and implied that I must have driven the car strangely wearing the tread on the right side of the car.
I also contacted the Florida dealer that had serviced the car. According to the BMW dealer, everything was ok on the car when they had serviced it and the tires were not in need of replacement. Chris, Anthony or Autosports has not yet told me what happened between that service visit and my purchase. I offered to settle for reimbursement of half of the cost or $1000 but they have not made good on their advertised claim of good customer service.
Like other buyers have written, beware of this dealership. They sell some expensive cars that might cost you more than you expect in the long run. You probably should stick with an honest dealership that cares about their customers and the products they sell. I’m glad I made it home without an accident caused by the bald tires or we would be discussing this in court.
This report was posted on Ripoff Report on 08/20/2013 01:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Autosports-LLC/Casselberry-Florida-32707/Autosports-LLC-I-would-not-buy-another-car-from-Autosports-of-Casselberry-Florida-1077484. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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