Bella at Home Bella at home had an ad for free trial. I paid for shipment only The product came in 2 shipment. They charged my acct.without me knowing. I called to cancel spoke with the first rep and she try to negotiate my refund I was angry and called my bank to dispute to the charge. I saw a second charge on my account and called the company spoke with Jazmine She try to negotiate the refund. I told her that I wanted a full refund for the second charge she told me it would be returned to my account I have not got a returned and called the company and spoke with Jason I told him that I have returned the product and he told me that I needed to put an authorized number on the mailing address. She did not mention it to me. All she said was to keep it to show that it was cancelled. He wanted to negotiate the refund. This company is unprofessional and a SCAM Beware of free trial. You pay a cost. Nevada Internet

Bella at Home had a free trial. SCAM

THey sent their free trial without notice they would charge my account almost 200.00 for a prdouct that I did not order. IT WAS ONLY until I saw the charge bank statement online. I called the comany to complained. The rep of the company try negotiate the refund. Told her that I would dispiute this with my bank. I called the company back to asked about a second charge I spoke with Jasmine and she try to negotiate the refund But she told me that she would give me back a FULL REFUND IF I RETURNED THE ITEMS BACK. And that I had 15 days to do so. I immediately retuned the product. THe second charage came in after speaking with Jasmine. Until this day they have not refund me. I called the company and spoke with Jason he tells me I had to call the other company and that he will refund me 60 % of my returned at that the product will be retuned to me ONLY because I did not put the authorized number on the box. JAZMINE DID NOT MENTION THAT I needed to put a an authorized number. SHE ONLY TOLD meTHAT AUTHORIZED NUMBER IS TO SHOW THAT IT WAS CANCELD IF I HAVE KNOWN TO DO SO DONT YOU THINK I WOULD HAVE DONE IT. THEY DO NOT SPEAK ENGLISH WELL. THEY ARE UNPROFESSIONAL AND THEY ARE A SCAM. 

NO MORE FREE TRIAL FOR ME!!!!!!! 

Juanita

Ft. Hood TX