• Report: #330045

Complaint Review: Central Coast Nutraceuticals, Inc. Support@centralcoastnutra.net

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  • Submitted: Thu, May 01, 2008
  • Updated: Wed, March 17, 2010

  • Reported By:Fresno California
Central Coast Nutraceuticals, Inc. Support@centralcoastnutra.net
12399 Belcher Road South, Suite 140 Largo, Florida U.S.A.

Graham D. Gibson, President Central Coast Nutraceuticals, Inc. And At Support@centralcoastnutra.net Direct charges to my bank account before the 30day trial was over, no product received. Largo Florida

*UPDATE Employee: CCN is here to Help

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In order to download a free system, two trial offers of eight were to be selected. I chose Central Coast Nutraceuticals, Inc.(30 day trial), and Mineral Science (14 day trial).

I was billed by both companies prior to the trial period expiration dates and did not receive any products. Central Coast Nutraceuticals sent a one month supply Trial for $1.00 plus shipping. Total: $5.95 was billed to my bankcard Nine days later $38.95 was debited my checking account.

The automated information was given on phone, but to date no return call. I'm placing a stop payment on these companies in case of another withdrawal for products not received.

The trial period was for thirty days, and if I didn't want another month's supply, I could send it back. The company provided a return address and RMA instructions, however I only tried it for a little over a week. Sent email and called next day to cancel but no answer. Also, sent E-mail denied directory to company support web page.

Nana
Fresno, California
U.S.A.

This report was posted on Ripoff Report on 05/01/2008 11:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Central-Coast-Nutraceuticals-Inc-Supportcentralcoastnutranet/Largo-Florida-33773/Graham-D-Gibson-President-Central-Coast-Nutraceuticals-Inc-And-At-Supportcentralcoast-330045. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

CCN is here to Help

AUTHOR: CCN - (United States of America)



If there are any questions regarding Trial offers, membership enrollment, or returns with Central Coast Nutraceuticals products, we recommend contacting the Customer Care Department either by phone (888-692-8352) or through our Customer Assistance Website (Getorderhelp.com). If you call, there is rarely a hold time, and if you e-mail dont forget to check your spam e-mail box for the response. The Customer Care Department is available to help you Monday Friday: 5am 6pm Mountain Std. Time.



Here is an example of the terms and conditions, taken directly from the order page.

Your ten day trial begins approximately four days after you place your initial order. Most orders are received within four days. If you do not receive your order within the four day shipping period please contact customer care and we will be happy to extend your trial period. If you are not satisfied with the product for any reason just return the unused portion anytime before the end of the ten day trial period and you will have no further obligation. If you are happy with the product do nothing and your credit card will be charged an additional $39.95 approximately fourteen days after the initial trial shipment. In addition, approximately thirty days after you order your risk-free trial and about every thirty days thereafter, we will automatically send you an additional 1 month supply. The credit card you provide today will be billed the low price of $39.95 plus $4.95 shipping & handling for a total of $44.90 when each new product ships. That's 20% off the regular price for a 1-month supply. You may cancel your membership to the product during the trial period or any time thereafter by simply calling our Customer Care department at 1-888-692-8352 or by using our contact form at www.getorderhelp.com. Remember, most customers see noticeable results by using our products consistently for three months. If you are not fully satisfied with future shipments you may return any unopened bottles within thirty days of receipt for a full refund less the shipping and a 15% restocking fee. Please read full Terms and Conditions for complete details of this offer.



 



 



 



We recommend contacting the Customer Care Department 1.888.692.8352



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