- Report: #1121864
Report - Rebuttal - Arbitrate
Complaint Review: Cleanse FX/ Pure Garcinica Cambogia
Cleanse FX/ Pure Garcinica Cambogia12399 Belcher Road Largo, Florida USA
Cleanse FX/ Pure Garcinica Cambogia Company hand's- off customer care to a 3rd party. SCAM Largo Florida
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14 days for trial. I thought it was a month. I looked into my bank account and I had a charge of $102 and some change, and another charge of $95.01. I googled different prices online, and you can buy these products for around $30 give or take. I called the companies from the receipts that I was emailed. ActiveLite Customer Care is who takes the calls. One guy said that they were just a 3rd party company and really have nothing to do with any complaints or comments. I mentioned that maybe they should start stating on the receipt the return policy, as most other stores do when you purchase something.
When I called the "second "company, or other product, I finally got a shipping address to return the product and he just gave me an address, not a formal company name to put on the package. I asked if he could give me the office phone number to this company and he said no. It was just a warehouse... He said that they (being the call center) takes care of everything...I asked him, "If I wanted to call this company to make sure that I get my money back, that there was no office phone for this warehouse?" and he said no. They, being ActiveLite Customer Care, handle everything...and that I could track my package.
"So what happens if it gets to the warehouse and I don't get my money back? Who do I call then?" and he said basically I just deal with them...This did not sound promising.
Shisty people.....Lesson learned. Never buy off of a pop-up on the internet. So much for the code of Ethics these days. I can't believe that these people are getting away with charging astronomical prices for supplements. It's highway robbery!!!!
This report was posted on Ripoff Report on 02/07/2014 04:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cleanse-FX-Pure-Garcinica-Cambogia/Largo-Florida-3773/Cleanse-FX-Pure-Garcinica-Cambogia-Company-hands-off-customer-care-to-a-3rd-party-SCA-1121864. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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