danielson law group DLG Legal did not honor their gurarantee to obtain a loan modification through my mortgage lender. draper city Utah

MY HUSBAND AND I SUFFERED FINANCIALLY AFTER HE EXPERIENCED A LONG TERM ILLNESS THAT HOSPITALIZED HIM FOR 6 MONTHS. AFTER LEAVING THE HOSPITAL HE WAS HOME RECOVERING FOR 3 MONTHS. WE TRIED UNSUCCESSFULLY TO GET A LOAN MODIFICATION THROUGH CHASE BASED ON FINANCIAL HARDSHIP, THE MODIFICATION GRANTED WAS THE SAME AS OUR HOUSE PAYMENT SO THERE WAS NO RELIEF, HEARING AN ADVERTISEMENT WE WENT TO DLG LEGAL TO HELP US WITH THIS MATTER. AFTER SPEAKING WITH CHERYL, BRAD, AND JENNIFER I DECIDED THAT WE SHOULD RETAIN THIS LAW FIRM. AFTER PUTTING ME ON HOLD FOR SOME TIME CHERYL SAID THAT WE WERE APPROVED BECAUSE THEY DON'T ACCEPT CASES THEY CAN'T RESOLVE, WE FORWARDED ALL REQUESTED DOCUMENTS AND IMPLEMENTED AUTO PAY SO THEY COULD BE PAID PROMPTLY.

WITHIN A WEEK OF CALLING THE FIRM CHERYL LEFT FOR CALIFORNIA, JENNIFER WAS FIRED, AND LATER IN THE MONTH BRAD WAS NO LONGER WORKING WITH THE DLG LEGAL FIRM. I WAS REASSURED BY NATALIE THAT REBECCA AND THE TEAM 5 CREW WOULD HANDLE OUR CASE APPROPRIATELY. THE MAJORITY OF CONTACT MADE WAS BY US. I REMEMBER ONLY TWO INSTANCES WHERE REBECCA A LEGAL SPECIALIST CONTACTED US, I DON'T RECALL EVER TALKING WITH A LAWYER ALTHOUGH THE FIRM SAID THEY WERE SUPERVISING OUR CASE. FINALLY WE WERE TOLD BY REBECCA THAT OUR MODIFICATION WOULD BE DECLINED BECAUSE OF TEXAS LAW. REBECCA STATED THAT SHE WAS NOT FAMILIAR WITH TEXAS LAW. THE ONLY HELP WE RECEIVED FROM THIS FIRM WAS FINDING OUT HOW MUCH WE OWED CHASE TO SAVE OUR HOME. tHEY WERE INCABLE OF WAIVING OR REDUCING LEGAL FEES THAT CHASE PLACED ON US . AFTER COMPLAINING TO DLG LEGAL ABOUT THEIR SERVICES I FELT AVOIDED. I CALLED TO SPEAK WITH REBECCA THE SPECIALIST BUT NATALIE WOULD SAY REBECCA WAS OUT TO LUNCH, NOT AT WORK, OR ON THE OTHER LINE. WE HAVE DEPLETED OUR SAVINGS TO SAVE OUR HOME AND PAY THIS FIRM WHO DID NOT REPRESENT US WELL. AFTER REINSTATING OUR MORTGAGE THE ONLY COMMUNICATION I RECEIVED FROM THEM WAS A LETTER UNSIGNED STATING THAT OUR CASE WAS CLOSED WITH THEM. I RESPONDED THE NEXT DAY THROUG E MAIL THAT THIS WAS FINE BECAUSE THEY DID NOT HELP US AS GUARANTEED.

I CHECKED THE BBB IN TEXAS AND DLG LEGAL HAS A F RATING AS OF SATURDAY JUNE22ND, 2013, THIS SHOULD SPEAK FOR ITSELF, CLIENTS THAT HAVE DEALT WITH THEM WROTE IN ABOUT THEIR UNPROFESSIONAL, UNETHICAL LAW PRACTICE. I WOULD LOVE A REFUND. BUT IF OTHERS SEE THIS MESSAGE AND AVOID THEM I WILL BE HAPPY THAT OTHERS HAVE NOT SUFFERED MY PAIN.