Complaint Review: Dell And DFS - Nationwide Texas
- Dell And DFS Nationwide, Texas U.S.A.
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- Category: BBB Better Business Bureau
Dell And DFS Dell has totally ripped me off of at least $3K Texas Nationwide
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I go to purchase a system, my $5K credit is missing, I contact DFS, the sent a letter to a very old address but I got it, i wanted to place the new order but they insisted so I ended up with 3 purchase ID's and ANOTHER customer number that makes about 10 or more now. I get a xps gamer M1730 it breaks in a week, I had bought all the accidental, warranties, everything offered but tutor like tech help, they use that as an excuse not to talk to me about a broken $400 +tax blu ray drive they sent with my xps replacement, hang up like they can't hear me, etc, runaround, then the phone battery dies and i have to call back. I can't get service. I refuse to pay them and since all the credit co's are ruining our credit why pay? when I told them if they dont send me a new blu ray drive that works i will not pay they hung up on me and i have the warranty in front of me they keep transferring me til they hang up on me and i can' tunderstand the dialect of the people so they offer and UPGRADE to the over $500 warranty I have already paid to speak to english americans? i quit! then i get a $79 gift card, buy a c813 camera, open it today and the lense window is open, they said it has been 28 days not 21 and wont take it back, total rip off.
I have been a dell customer and bought a pocket pc that had to be replaced 4 times in 3 months or 2 months, i bougt a dm 8300 in 2004, 4 mo later new motherboard, i have had that replaced 3 times they sell junk for tons of money nothing works and can't ever get the righ tperson but have to call the same tech number. I quit I will not call again or pay them let them take me to court I dont care anymore.
I trusted to buy dell to do my work so i cant do my work this is a liability on me, i will have to use a computer from a friend and rebuild my old dell somehow with some new insides or build my own computer i dont trust them. I wanted to send everythign back, they refused. I keep it they can sue me I offered to ship it all back at my expense. They had also in the tv dept told me i can go over the $5k for $600 to get the tv, well it went on my credit report i went overdrawn and hurt my non flawed credit!!! i hate dell, i hate them all i dont care if it is illegal to hate i hate them for outsourcing when we have no jobs in america, DMFD!
Melanico
tampa, Florida
U.S.A.
This report was posted on Ripoff Report on 02/21/2009 09:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dell-and-dfs/nationwide-texas/dell-and-dfs-dell-has-totally-ripped-me-off-of-at-least-3k-texas-nationwide-426841. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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