Doctors office said this would be a simple procedure, leaving minimul scars. Two procedures to be done. Doctor took too much skin on the first procedure (admitted this to his assistant and I while doing the second procedure).  My Insurance had a 500.00 buffer to be used before I had a to pay my Deductable. Biller didn't believe me and made me pay 200.00 upfront to be returned once Insurance paid. Because the biller didn't bill as told, I not only had to pay the Deductable but also looks as if I was gyped out of the 500.00 coverage. Then .. the second procedure came along. Minimal scars they said. The doctors office is so greedy they started the procedure as an in office procedure that should have been a hospital procedure.. Took all day.. I have been scarred from lack of skin due to the first procedure by the doctor then needing to do a skin graft. He took a very large piece of skin from my neck, in an area, so now I can not wear necklaces due to the pain. [continued below]....

..... The graft is from the bridge of my nose, under and along my right eye and deforming my right nostril. I am in pain wearing glasses and will not be able to use contacts. The office kept sending me home in between the lab work. I believe the office then charged additional co-pays for each time I walked back into the door. Because the biller didn't bill correctly the first time, I had to pay an additional 900.00 which she said took care of everything remaining.

I then find out after the bandages was removed that the face looks aweful. My boyfriend couldn't stand to look at it so he stopped seeing me. The doctor was appalled that I was not happy with his work. The doctor then made an offer to have me come to his other office for a treatment to soften the scar. To make it less red. He told me he would do this for what ever the insurance paid. I would have only had to pay a co-pay anyway.. if his biller knew how to bill. What a joke on me. I have over paid... My insurance has over paid as far as I am concerned. The doctor had placed an extra pad under my bandage. He said it was to make my laugh line come back. I am sorry.. had I known this to begin with, I would have made him remove it. Common sense tells you a laugh line will find it's own way. Now I have a lump and a line going in the wrong direction. This man does not know what he is doing or was having a very bad day at my expense. Now his office is saying they are going to turn me over to a collection agency over a 360.00 bill that was tacked on. I was told it was co-pays.. ??? And once told it was a procedure that was not approved by my insurance. I don't know what the truth is . They were instructed to not do anything not approved. I am making payments (they are taking the payments). I told them I will pay them off as soon as I can. I don't want this to happen to anyone else. I am waking up at night with severe headaches since this surgery. My face hurts all the time. I now have involuntary movements in my lip and eye.

My parents both died due to doctors mistakes. I feel I may be next since this surgery. It truly appears this doctors office in money oriented. It may not be the doctors fault that I am fair skinned and ended up with skin cancer, It is the doctors fault that this is happening when he could have been honest and said there may be a better way than taking half my face. He could have admitted not only taking too much skin the first time but also that the second procedure was too much for in office and maybe chemo would be best. So all in all. I look aweful. I paid 2100.00 where  a 1000.00 Deductable should have been sufficient. My insurance has paid well over 12000.00. The biller never could give me a straight answer. I was told that I could make payments too. I don't believe this office is very trustworthy.