• Report: #135634

Complaint Review: DETECTIVE TRAINING INSTITUTE, DTI, ART KASSEL

  • Submitted: Sat, March 19, 2005
  • Updated: Mon, May 11, 2009

  • Reported By:Los Angeles California
DETECTIVE TRAINING INSTITUTE, DTI, ART KASSEL
337 Ave Adobe San Clemente, California U.S.A.

DETECTIVE TRAINING INSTITUTE, DTI ART KASSEL FRAUD SCAM RIPOFF PHONY PRIVATE INVESTIGATOR UNETHICAL BBB MEMBER THEFT OF BBB LOGO UNDER INVESTIGATION BY AUTHORITIES San Clemente And San Juan Capistrano California

*REBUTTAL Owner of company: Rebuttal

*Consumer Comment: Elizabeth, there is an attorney named Carl in El Cajon

*Consumer Comment: In Defense of Art Kassel

*REBUTTAL Owner of company: Undisputable and Provable Facts Regarding DTI

*Consumer Comment: Good to See Most of You Again

*Consumer Comment: Good to See Most of You Again

*Consumer Comment: Good to See Most of You Again

*Consumer Comment: Good to See Most of You Again

*Consumer Comment: Art and Jeremy

*Consumer Comment: To Art Kassel

*Consumer Comment: I did my own extensive investigating before picking a Private Detective distance program

*Consumer Comment: This claim is more htan trivial

*Consumer Comment: Whiskey Tango Foxtrot, Batman...This is rediculous!

*Consumer Comment: Too funny for words

*Consumer Comment: The best defense is a good offense?

*Author of original report: CARL REFUSES TO GIVE ME HIS ATTORNEY LICENSE NUMBER. MUST BE A FRAUD OR ANOTHER NAME FOR ART KASSEL

*Consumer Comment: Sigh...where to begin addressing the lies

*Author of original report: John, ART KASSEL WILL NOT ANSWER YOU because the BBB SAYS HE HAS NO PERMISSION FOR ANYTHING!

*Consumer Suggestion: Dave, here is the BBB VIOLATION information you asked for

*Consumer Comment: Please provide specifics

*Consumer Suggestion: Mr. Kassel, forget all the other complaints and please only answer the single thing I found on your website.

*Consumer Suggestion: CARL, FACTS CONFUSE "ELIZABETH" TOO MUCH..

*Consumer Suggestion: As a DTI student, you should take the time to see they are illegally using the BBB reports.

*Consumer Suggestion: You're not an attorney in El Cajon. You're probably ART KASSEL!

*Consumer Suggestion: You're not an attorney unless you follow the RULES OF THIS SITE

*Consumer Comment: EITHER "ELIZABETH" IS BLIND OR ILLITERATE...

*Consumer Comment: What a bunch of nonsense

*Author of original report: Why are you ATTACKING ME and NOT HELPING me by going to the same web sites??

*Consumer Comment: This is nonsenseI have finally concluded that you are either

*Author of original report: DON'T BELIEVE ART KASSEL OR YOU WILL LOSE YOUR MONEY! HE IS BEING INVESTIGATED NOW FOR SCAMS AND FRAUD!!!

*Author of original report: DON'T BELIEVE ART KASSEL OR YOU WILL LOSE YOUR MONEY! HE IS BEING INVESTIGATED NOW FOR SCAMS AND FRAUD!!!

*Author of original report: DON'T BELIEVE ART KASSEL OR YOU WILL LOSE YOUR MONEY! HE IS BEING INVESTIGATED NOW FOR SCAMS AND FRAUD!!!

*Author of original report: DON'T BELIEVE ART KASSEL OR YOU WILL LOSE YOUR MONEY! HE IS BEING INVESTIGATED NOW FOR SCAMS AND FRAUD!!!

*REBUTTAL Owner of company: DTI is a victim of exposnig IPIU

*Consumer Comment: Facts, or angry student?

*Consumer Comment: Facts, or angry student?

*Consumer Comment: Facts, or angry student?

*Consumer Comment: THIS IS ALL I FOUND ABOUT THIS SCHOOL

*Consumer Suggestion: State of California says Art Kassel, DTI, Detective Training Institute scam rip off.

*Consumer Comment: DTI Are those violations claimed by you or the state

*Author of original report: substantiate what I have written? just visit the State of California licensing statutes that Art Kassel and his scam school have 34 VIOLATIONS!

*Consumer Comment: You are the only report that I have found against DTI with nothing as of yet to back it up.

*Author of original report: SCAM DETECTIVE TRAINING INSTITUTE DTI AND ART KASSEL VIOLATE THEIR STATE LICENSE!

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Our family got scammed and ripped off by Art Kassel and his phony Detective Training Institute. We got his web site and trusted what he promised before we found out he is a fraud and a thief and an unethical member of the better business bureau when he stole their BBB logo for his own website! We have reported him and the authorities are now investigating him and his rip off scam company that takes good people for thousands of dollars by getting us to trust him when he says that other schools are rip offs!

He promised us that we could work for his private detective agency if we paid him thousands of dollars to go to his school. Then we found he does not even have a private detective business that does ANY business! We have reported him to the California Licensing authorities that he advertises his PI license to get poor people like us believing he has real work. He's just a scam and a rip off. He even told us that his school is licensed by the state education department, which is phony too! We found out that his school has a correspondence license from the state and that NO CREDIT can be given to us that we can use at any other school! All he needs is a few dozen poor people a year to rip off and make a lot of money running his scam from San Clemente California so he can keep his beach house! I am so mad for being a fool that I have learned how to investigator better because he made us do it.

I should have NEVER taken his word by believing that all of the other detective schools were scams. I contacted every one of the other schools that he calls a scam and they all said the same thing about him! My husband and I will be getting trained, but we will NEVER FORGET what he did to us and the new school we are now attending. Report this monster to the cops and whoever can some this rip off.

Elizabeth
Los Angeles, California
U.S.A.

This report was posted on Ripoff Report on 03/19/2005 11:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/DETECTIVE-TRAINING-INSTITUTE-DTI-ART-KASSEL/San-Clemente-California-92672/DETECTIVE-TRAINING-INSTITUTE-DTI-ART-KASSEL-FRAUD-SCAM-RIPOFF-PHONY-PRIVATE-INVESTIGATOR-135634. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 40Consumer 3Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Rebuttal

AUTHOR: Art - (U.S.A.)

Rebuttal:

As President of Detective Training Institute (DTI), I offer the following rebuttal to the anonymous complainant, Elizabeth.

DTI is a highly ethical and reputable school that has operated for more than 20 years. We have never had any student complaints filed with the California Bureau of Private Postsecondary and Vocational Education (BPPVE). In fact, thousands of students have taken DTI's private investigator program and have been happy with the results.

If the anonymous complainant, or any of her family members, has ever been a student at DTI, she has never filed an official complaint with DTI, or with any of the licensing bureaus in California, which oversee the approval of schools and the licensing of private investigators.

I request that the complainant provide any sort of proof (e.g., full student name, student ID number, tuition receipt, or copy of enrollment application) that she, or any family member, was ever a student at DTI. If, in fact, she was a registered student and has a legitimate concern, I ask her to file a formal complaint with the BPPVE for full transparency.

As for our license, the State Education Department issued us a license in 1985 (license number 3003481), and, although it is up to the individual school, many college, vocational schools, and state licensing agencies accept DTI's credit when students transfer from school to school or apply for their licenses.

We have worked hard to meet high professional standards in the profession and have earned the right to display the Better Business Bureau (BBB) logo on our websitewith distinctionafter earning an A+ consumer rating.

In addition, DTI has never discredited any qualified or reputable school. We believe that competition is healthy in an honest and ethical environment, but the Internet is exploding with so-called private investigator schools, courses, and unions that offer unlicensed, unapproved, and even fraudulent training. People should take the time to check public records to verify the accuracy of any school's statements.

In closing, none of the information provided by the anonymous complainant is true. Her motives are unclear and she offers no proof for her statements. DTI's reputation is strong and proven. We stand by it. Please feel free to contact me directly at (888) 425-9338 to discuss any concerns that you may have about this report or any other questions regarding starting a career in private investigation. My phone lines are always open.

Regards,

Art Kassel
President
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#2 Consumer Comment

Elizabeth, there is an attorney named Carl in El Cajon

AUTHOR: Jesse - (U.S.A.)

The State Bar web site lists one (and only one) attorney in El Cajon with the first name Carl--

Law Ofc Carl H Starrett II
1941 Friendship Dr #C
El Cajon, CA 92020-1144

I don't know where Elizabeth got the idea there wasn't an attorney named Carl in that town. I guess she needs to improve her internet research skills.

Jesse
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#3 Consumer Comment

In Defense of Art Kassel

AUTHOR: Sean - (U.S.A.)

Dear Elizabeth,

I have read your angry ravings about DTI and must disagree with you on several points. Point one, it does not cost "thousands" of dollars to take his course. I took the course for $499.00 as per the schools tuitions and fees, I even signed my wife up for a discount at $299.00. Point two the claims you are making are all unfounded and have the amkings of a libel/slander civil suit.

Under the 1st Amendment we are guarenteed the right to free speech, however, libel, slander, obscene, or speech used to incite criminal behavior is NOT covered. Your claims that he is unethical and in violation of 34 sections of his state education license, I would like to know which 34 these are. And to counter your claim that he pays people off to keep his record clean, that would be a little expensive in southern California.

I am a proud graduate of the DTI and have found nothing in his curriculum that was not rock-solid. The lessons are written in a language that everyone can understand and he is always available to answer questions(as I have called several times during my course of studies to answer questions).

Also, since he does have a triple AAA rating with the BBB and DTI falls under The California Board of Private Post Secondary and Vocational schools, do you think he might be under at least yearly reviews from such boards and ethics committees?

To make the claims you are, is putting you on thin legal ice, and might be in your best interest to cease and desist your activities, before he,potetially finds time to press charges for slander, for which juries are very gracious in rewarding plaintiffs.
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#4 REBUTTAL Owner of company

Undisputable and Provable Facts Regarding DTI

AUTHOR: Art - (U.S.A.)

DTI has earned the highest AAA consumer rating issued by the Better Business Bureau (BBB) that very few schools in the industry can attest to. DTI is also a fully approved state licensed school in California with no student complaints. In order to receive this approval status they were required to meet rigorous academic standards as well as pass an on-site evaluation by state regulators. Mr. Kassel has also been a licensed private investigator in California for the last 28 years with no history of consumer complaints and is in excellent standing. You may verify these provable truths by clicking on direct links to these regulatory agencies found on their website's home page at www.detectivetraining.com

DTI has taken the responsibility of exposing fraud in the private investigation profession (bad schools, phony PI unions, etc.) which has opened itself to being attacked by these organizations. DTI has exposed IPIU as one of worst offenders of advertising help wanted ads on internet job placement sites. To deflect attention from their unethical activities and to discredit DTI, IPIU has engaged in a campaign of posting libelous and false complaints on Rip-Off in an attempt to malign and defame DTI's good reputation. We caution consumers to seriously look at the provable facts before believing untruthful postings. We highly encourage anyone considering joining the IPIU to do their own thorough investigation before becoming a victim of fraud. DTI is in the process of taking strong legal action against IPIU and will not stop in aggressive stance in exposing those who attempt to bring discredit to the private investigation profession or to legitimate PI education schools.
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#5 Consumer Comment

Good to See Most of You Again

AUTHOR: Dave - (U.S.A.)

Hi, Gang! It's been a while - it's good to see most of you again. I guess nothing has changed except that I have since successfully completed the course work from the Detective Training Institute. It's all good (great,in fact)! I received and learned tremendous amounts of information and would highly recommend the course without any hesitation whatsoever! The cost was the stated cost, and Art Kassel positively proved himself to me as a decent person in many ways. I have absolutely no complaints!

Using my search skills, I have confirmed beyond any doubt that Carl is, in fact, a practicing attorney. What I have seen here is, in my opinion, harassment and borders on or may have crossed the line into libel. According to nolo, libel is defined as: "An untruthful statement about a person, published in writing or through broadcast media, that injures the person's reputation or standing in the community. Because libel is a tort (a civil wrong), the injured person can bring a lawsuit against the person who made the false statement. Libel is a form of defamation...." I would love to see an order for "Elizabeth" (doubtfully her real name) to cease and desist with her obvious untruths or face further legal action, but it may not be necessary as I suspect anyone with a scintilla of intelligence can see there is absolutely no truth or rationality behind her words.

Anyone checking in here for the first time should seek out and read all related posts on this site about DTI and IPIU to see this is an angry crusade from one person who was probably upset (an understatement) that the DTI site offered a warning about other programs (and must have opened people's eyes to reality and made a difference).

Having seen "Play Misty for Me" (the original "Fatal Attraction") I shy away from offering any personal information beyond what's appeared here, as irrational people scare me, so please don't ask. I would also dissuade others from offering and personal information.

If there is one fault with this site, it is that anyone can post virtually anything. Fortunately, others can comment, which they have here, and if people consider everything posted here in connection with Art Kassel's Detective Training Institute, there is only one conclusion that will be reached.
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#6 Consumer Comment

Good to See Most of You Again

AUTHOR: Dave - (U.S.A.)

Hi, Gang! It's been a while - it's good to see most of you again. I guess nothing has changed except that I have since successfully completed the course work from the Detective Training Institute. It's all good (great,in fact)! I received and learned tremendous amounts of information and would highly recommend the course without any hesitation whatsoever! The cost was the stated cost, and Art Kassel positively proved himself to me as a decent person in many ways. I have absolutely no complaints!

Using my search skills, I have confirmed beyond any doubt that Carl is, in fact, a practicing attorney. What I have seen here is, in my opinion, harassment and borders on or may have crossed the line into libel. According to nolo, libel is defined as: "An untruthful statement about a person, published in writing or through broadcast media, that injures the person's reputation or standing in the community. Because libel is a tort (a civil wrong), the injured person can bring a lawsuit against the person who made the false statement. Libel is a form of defamation...." I would love to see an order for "Elizabeth" (doubtfully her real name) to cease and desist with her obvious untruths or face further legal action, but it may not be necessary as I suspect anyone with a scintilla of intelligence can see there is absolutely no truth or rationality behind her words.

Anyone checking in here for the first time should seek out and read all related posts on this site about DTI and IPIU to see this is an angry crusade from one person who was probably upset (an understatement) that the DTI site offered a warning about other programs (and must have opened people's eyes to reality and made a difference).

Having seen "Play Misty for Me" (the original "Fatal Attraction") I shy away from offering any personal information beyond what's appeared here, as irrational people scare me, so please don't ask. I would also dissuade others from offering and personal information.

If there is one fault with this site, it is that anyone can post virtually anything. Fortunately, others can comment, which they have here, and if people consider everything posted here in connection with Art Kassel's Detective Training Institute, there is only one conclusion that will be reached.
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#7 Consumer Comment

Good to See Most of You Again

AUTHOR: Dave - (U.S.A.)

Hi, Gang! It's been a while - it's good to see most of you again. I guess nothing has changed except that I have since successfully completed the course work from the Detective Training Institute. It's all good (great,in fact)! I received and learned tremendous amounts of information and would highly recommend the course without any hesitation whatsoever! The cost was the stated cost, and Art Kassel positively proved himself to me as a decent person in many ways. I have absolutely no complaints!

Using my search skills, I have confirmed beyond any doubt that Carl is, in fact, a practicing attorney. What I have seen here is, in my opinion, harassment and borders on or may have crossed the line into libel. According to nolo, libel is defined as: "An untruthful statement about a person, published in writing or through broadcast media, that injures the person's reputation or standing in the community. Because libel is a tort (a civil wrong), the injured person can bring a lawsuit against the person who made the false statement. Libel is a form of defamation...." I would love to see an order for "Elizabeth" (doubtfully her real name) to cease and desist with her obvious untruths or face further legal action, but it may not be necessary as I suspect anyone with a scintilla of intelligence can see there is absolutely no truth or rationality behind her words.

Anyone checking in here for the first time should seek out and read all related posts on this site about DTI and IPIU to see this is an angry crusade from one person who was probably upset (an understatement) that the DTI site offered a warning about other programs (and must have opened people's eyes to reality and made a difference).

Having seen "Play Misty for Me" (the original "Fatal Attraction") I shy away from offering any personal information beyond what's appeared here, as irrational people scare me, so please don't ask. I would also dissuade others from offering and personal information.

If there is one fault with this site, it is that anyone can post virtually anything. Fortunately, others can comment, which they have here, and if people consider everything posted here in connection with Art Kassel's Detective Training Institute, there is only one conclusion that will be reached.
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#8 Consumer Comment

Good to See Most of You Again

AUTHOR: Dave - (U.S.A.)

Hi, Gang! It's been a while - it's good to see most of you again. I guess nothing has changed except that I have since successfully completed the course work from the Detective Training Institute. It's all good (great,in fact)! I received and learned tremendous amounts of information and would highly recommend the course without any hesitation whatsoever! The cost was the stated cost, and Art Kassel positively proved himself to me as a decent person in many ways. I have absolutely no complaints!

Using my search skills, I have confirmed beyond any doubt that Carl is, in fact, a practicing attorney. What I have seen here is, in my opinion, harassment and borders on or may have crossed the line into libel. According to nolo, libel is defined as: "An untruthful statement about a person, published in writing or through broadcast media, that injures the person's reputation or standing in the community. Because libel is a tort (a civil wrong), the injured person can bring a lawsuit against the person who made the false statement. Libel is a form of defamation...." I would love to see an order for "Elizabeth" (doubtfully her real name) to cease and desist with her obvious untruths or face further legal action, but it may not be necessary as I suspect anyone with a scintilla of intelligence can see there is absolutely no truth or rationality behind her words.

Anyone checking in here for the first time should seek out and read all related posts on this site about DTI and IPIU to see this is an angry crusade from one person who was probably upset (an understatement) that the DTI site offered a warning about other programs (and must have opened people's eyes to reality and made a difference).

Having seen "Play Misty for Me" (the original "Fatal Attraction") I shy away from offering any personal information beyond what's appeared here, as irrational people scare me, so please don't ask. I would also dissuade others from offering and personal information.

If there is one fault with this site, it is that anyone can post virtually anything. Fortunately, others can comment, which they have here, and if people consider everything posted here in connection with Art Kassel's Detective Training Institute, there is only one conclusion that will be reached.
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#9 Consumer Comment

Art and Jeremy

AUTHOR: Y - (U.S.A.)

Art what is your PI license number? What town and county and State is the # registered?

Jeremy, what is your pi lisence number and the city, county, and state in which it was issued.
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#10 Consumer Comment

To Art Kassel

AUTHOR: Y - (U.S.A.)

Ok let's stop this now. Art, what is your California private investigators license number?

Jeremy, what is your private investigators license number for IPIU?
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#11 Consumer Comment

I did my own extensive investigating before picking a Private Detective distance program

AUTHOR: Dave - (U.S.A.)

I did my own search for complaints against DTI and found only what "Elizabeth" has posted. I also checked IPIU and found many complaints and issues.

My question is why is she using the BBB from British Columbia??? The following link from Los Angeles tells you all you need to know:

http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportExtensionPage.aspx?CompanyID=13066146&sm=

I did my own extensive investigating before picking a Private Detective distance program; I am a current DTI student and have found DTI to be incredibly accomodating and supportive to me when I had a few bumps in the road. They have not cost me "thousands," but I paid what was indicated above. I have found absolutely no reason to complain about anything. (I have no connection with DTI other than having signed up for the course.)

I rarely criticize individuals, but "Elizabeth" is obviously rabidly angry and totally irrational. I go out on a limb when I say this, but I would guess from what I have seen that Art Kassel would make right any legitimate complaints.

Should I be proven wrong, I will certainly let you know, but so far everything has exceeded my expectations.
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#12 Consumer Comment

This claim is more htan trivial

AUTHOR: Carl - (U.S.A.)

It is just plain false and fabricated. Nothing this woman says is true. She says that the Better Business Bureau is investigating this place. False. She gives names and phones for verification and nobody knows what she is talking about. She makes false claims about investigations when the license for the school and the detective show absolutley no history if dsiciplinary action.
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#13 Consumer Comment

Whiskey Tango Foxtrot, Batman...This is rediculous!

AUTHOR: James - (U.S.A.)

ok...I stumbled across this string of messages while looking for info on something else...the complaintant here shows no proof, I researched all related sites...even the attorney in CA which took me 4 seconds to find and he even links to this site. I saw absolutely nothing to show credible claims-period. The last couple comments amused me, but the rest sounded like my ex-wife...a woman with the mentality of the psycho from the movie "Fatal Attraction"...come on lady, pick up the pieces and go home!
BOTTOM LINE- THIS CLAIM IS TRIVIAL
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#14 Consumer Comment

Too funny for words

AUTHOR: Robert - (U.S.A.)

I give this a resounding 10 on the Laughometer. Elizabeth may well be angry at someone she thinks ripped her off, but her follow-ups were pure gold.

And poor Carl...you've been taken off yet another Christmas Card list. First Salvatore, now Elizabeth. Dale Carnegie would be so proud of you.

Toodle-oo.
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#15 Consumer Comment

The best defense is a good offense?

AUTHOR: William - (U.S.A.)

I think it's obvious from reading these posts what's happening here. Elizabeth, who previously posted in the Ripoff Report supporting IPIU at http://www.ripoffreport.com/reports/ripoff70160.htm, is now trying a different tactic by slandering a company who was critical of IPIU.
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#16 Author of original report

CARL REFUSES TO GIVE ME HIS ATTORNEY LICENSE NUMBER. MUST BE A FRAUD OR ANOTHER NAME FOR ART KASSEL

AUTHOR: Elizabeth - (U.S.A.)

CARL REFUSES TO GIVE ME HIS ATTORNEY LICENSE NUMBER. MUST BE A FRAUD OR ANOTHER NAME FOR ART KASSEL.

There is NO ATTORNEY NAMED "CARL" in El Cajon because I asked him for his ATTORNEY LICENSE NUMBER AND HE REFUSES! He must be ART KASSEL and PRETENDING TO BE AN ATTORNEY!

William gave me his PI agency name on the internet and is verified. Carl refuses.
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#17 Consumer Comment

Sigh...where to begin addressing the lies

AUTHOR: Carl - (U.S.A.)

So now Elizabeth has really gone off the deep end. I am an attorney because I went to law school and passed the bar exam. My participation in this website doesn't have anything to do with me being an attorney. By the way, El Cajon has nearly 100,000 residents and you only found 1 person named Carl? That shows how unreliable your claims.

And I have been to every web site and none of what you claim to be true can be verified. And for some reason, you are posting information about a BBB office in Canada for a business location in California. Nothing you say makes any sense whatsoever.

And to top things off, you people keep posting multiple complaints in an apparent attempt to increase visiblity of your pathetic and unverifiable complaints.
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#18 Author of original report

John, ART KASSEL WILL NOT ANSWER YOU because the BBB SAYS HE HAS NO PERMISSION FOR ANYTHING!

AUTHOR: Elizabeth - (U.S.A.)

John, ART KASSEL WILL NOT ANSWER YOU because the BBB SAYS HE HAS NO PERMISSION FOR ANYTHING!

SHAUNA BLAIR OF THE TRADEMARK PROTECTION FOR BBB told me they were NOT GIVEN ANY WRITTEN PERMISSION And HAS ORDERED ART KASSEL TO STOP!

She also emailed me a copy that she sent. Here is what she wrote.

Dear Sir/Madame:

The following unauthorized use of the BBB name has been referred to us. You will find that the company (one of your members) has downloaded and is displaying a BBB report. I have confirmed the contact information for this company. If you could contact the member and advise them to desist, we would be grateful.

Sincerely,
Shauna Blair
Trademark Protection
BBB of Mainland BC
604-682-2711
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#19 Consumer Suggestion

Dave, here is the BBB VIOLATION information you asked for

AUTHOR: Elizabeth - (U.S.A.)

Dave, here is the BBB VIOLATION information you asked for.

The membership agreement that Art Kassel SIGNED is located at this web site.

labbb.org/BBBWeb/Forms/General/GeneralStaticPage.aspx?Page=MembershipAgreement&sm=ucLeftNavBar_LeftNavBar2_BBBWEB_pro2_9_22

I found it at labborg web site, go to membership agreement and read the part that says "NOT TO USE THE BETTER BUSINESS BUREAU NAME, INITIALS OR LOGO, EXCEPT AS PERMITTED IN WRITING BY THE BUREAU."

The lady named SHAUNA BLAIR OF THE TRADEMARK PROTECTION FOR BBB told me they were NOT GIVEN ANY WRITTEN PERMISSION And HAS ORDERED ART KASSEL TO STOP!

She also emailed me a copy that she sent. Here is what she wrote.

Dear Sir/Madame:

The following unauthorized use of the BBB name has been referred to us. You will find that the company (one of your members) has downloaded and is displaying a BBB report. I have confirmed the contact information for this company. If you could contact the member and advise them to desist, we would be grateful.

Sincerely,
Shauna Blair
Trademark Protection
BBB of Mainland BC
604-682-2711

The other VIOLATIONS HE COMMITTED have been REPORTED TO HIS PI LICENSE BOARD AND SCHOOL BOARD. The BBB membership ALSO SAYS HE WILL NOT BE A BBB MEMBER IF ANY GOVERNMENT ACTION TAKES PLACE. That tells me that law enforcement for the state will FIND THE VIOLATIONS AND MAKE A PUBLIC REPORT WHICH WILL TAKE AWAY HIS BBB MEMBERSHIP. I don't know how long that will take, but there are over 34 VIOLATIONS that I found! And he may LOSE HIS STATE SCHOOL LICENSE TOO!
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#20 Consumer Comment

Please provide specifics

AUTHOR: Dave - (U.S.A.)

Instead of constantly saying "compare" the laws and "compare" the BBB policy, why don't you state what those laws and policies are that are being violated (with examples of how they are being violated). All I hear Elizabeth saying is "compare", "compare", "compare" and it's making me want to throw up.

I am more than willing to hear what the problems are and decide for myself if they are legitimate, but tell us what the actual problem is! WHAT are they doing wrong? Be SPECIFIC!
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#21 Consumer Suggestion

Mr. Kassel, forget all the other complaints and please only answer the single thing I found on your website.

AUTHOR: John - (U.S.A.)

Mr. Kassel,

Sherri wrote in another report that you have answered all of the complaints in this report.

I read your answer here and I do not see where you answered about the illegal use of the Better Business Bureau report on your website.

Please answer why and how you are permitted by the BBB to use their copyrighted reports.

I went to the BBB website where you are a member and I read in the BBB agreements that you cannot use their name or anything, except some logo, and that your use of their reports on your website is against the rules of your BBB membership.

Please answer this one single question, if you will.
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#22 Consumer Suggestion

CARL, FACTS CONFUSE "ELIZABETH" TOO MUCH..

AUTHOR: Sherri - (U.S.A.)

Oh "Elizabeth" or "John" (from yet another bogus report that has Lizzie's fingerprints all over it)..this is what I was able to cut and paste from the BBB website about DTI...methinks you are a fibber...

DBA: Detective Training Institute
Other DBAs: Detective Training Institute
DTI
Art Kassel, Private Investigation
D T I

Address: P.O. Box 909
San Juan Capistrano, CA 92693 Other Addresses: P.O. Box 909
San Juan Capistrano, CA 92693

Primary Phone: (888) 425-9338 Other Phone Numbers: (888) 425-9338
(800) 672-0274

Primary Fax: (949) 498-4751 Other Fax Numbers: (949) 498-4751

Primary Contact: Arthur Kassel
Owner Other Contacts: Arthur Kassel
Owner
Email:

E-Mail Address:
Website: http://www.detectivetraining.com Other Websites: http://www.detectivetraining.com

Company ID: 13066146
Business Start Date: 1/1/1980
BBB Created Record on: 1/9/1998

Nature of Business:

This company's business is an investigative training school.

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Bureau Membership
Join Date: 5/15/1999

This company is a member of the Better Business Bureau and has agreed to uphold our membership standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints. The company has been a member since 5/15/1999, and we are satisfied that it honors its commitment.
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Licensing and Bonding Information

As of our last verification on April 6, 0205, this company's registration with the Bureau for Private Postsecondary and Vocational Education (BPPVE), school code 3003481, is currently approved and registered. For the most up-to-date information regarding registration, consumers may contact the BPPVE by calling (916) 445-3427 or by visiting their website at http://app1.dca.ca.gov/bppve/school-search/.

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BBB Comments and Analysis
We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.
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Complaint Closing Statistics
The following grid displays the number and responses to complaints over the last 36 months:

No. of Cmpl Type of Response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreeing to perform according to their contract
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered
0 Unassigned

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Complaint Experience
We have received no complaints against this company.

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Government Actions
We know of no government action taken against this company.
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Advertising Review
No question about the truth of this company's advertising has come to our attention.
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Other Considerations
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
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You are truly pathetic.
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#23 Consumer Suggestion

As a DTI student, you should take the time to see they are illegally using the BBB reports.

AUTHOR: John - (U.S.A.)

Carl,

You may be an attorney, but you are probably not a student. I paid for the DTI course and did take the time to look at their website and I can see for myself that they are using the Better Business Bureau reports illegally and unlawfully. It's all over their website. I will be looking further into the other allegations and calling the BBB person to determine if I should seek a refund.
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#24 Consumer Suggestion

You're not an attorney in El Cajon. You're probably ART KASSEL!

AUTHOR: Elizabeth - (U.S.A.)

There is no attorney by the name of Carl - El Cajon, California! At least he is not YOUR AGE! The only "Carl" there is 83 YEARS OLD!!!

So you must be Art Kassel!

And you REFUSE TO CALL THE BBB PERSON WHO IS HEADING THE INVESTIGATION???

Here it is:

Here is her name and phone.

Shauna Blair
Trademark Protection
Better Business Bureau
604-682-2711
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#25 Consumer Suggestion

You're not an attorney unless you follow the RULES OF THIS SITE

AUTHOR: Elizabeth - (U.S.A.)

You're not an attorney unless you follow the RULES OF THIS SITE. Read the registration rules and contact this site and me as you were instructed to do so. Otherwise NO ONE SHOULD BELIEVE THAT YOU ARE A REAL ATTORNEY.

And why are you so CHEAP TO SPEND A FEW CENTS TO MAKE THE PHONE CALL??? If you're really an attorney then you would spend less time calling, unless you really only copied what others said here. It's not like you're going to spend an hour on the phone. And if you really are an attorney, then WHY DIDN'T YOU READ THE LICENSING RULES AND SEE THE VIOLATIONS???

And if you are a real attorney then provide your contact information as you were instructed, and then you can HELP ME instead ACCUSING ME and then SEE THE FACTS FOR YOUR SELF.

Rip-off report says this about you and me.
"Send me the contact information if a lawyer is interested in my particular case "

"I am willing to be contacted by the media, a consumer advocate, lawyer or government authority to help further my cause or to help with an investigation against the business or individual I am reporting. "

And just because you copied everything that someone else wrote here DOESN'T MAKE IT TRUE.

Here is what the Ripoff site says about ALL BETTER BUSINESS BUREAUS.

"With the Better Business Bureau, a business that is the focus of a complaint merely has to respond to the complaint in order to "satisfy" it most of the time. You won't be told of past satisfied or unsatisfied complaints about a company. So if you check on a company that has "satisfied" all their complaints, they will tell you that, "they have a satisfactory rating". You will never know their track record! Rip-off Report is a more consumer oriented forum for keeping track of "bad business". Unlike the Better Business Bureau, all of your unedited, uncensored, complaints can be made public to millions world wide. You can see the track record of a company's past."

And WHY IS ART KASSEL REFUSING TO ANSWER THE OTHER COMPLAINTS HE DIDN'T ANSWER for his DETECTIVE TRAINING INSTITURE scam??? ARE YOU PRETENDING TO BE ART KASSEL??
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#26 Consumer Comment

EITHER "ELIZABETH" IS BLIND OR ILLITERATE...

AUTHOR: Sherri - (U.S.A.)

Or chooses to "selectively interpret" what she reads.

You said that Art Kassel has refused to respond? There is an entire post from him, which also includes the sentence "We do not have a student by the name of Elizabeth Mathew nor have we ever."

I have been to the State Education licensing site and I responded to you by pasting the only thing stated about the school...guess the "34 complaints" in in invisible font that only you can see.

I have been to the State Licensing Bureau site for security and Private Investigators and his license is "clear" and NO HISTORY OF COMPLAINTS OR VIOLATIONS.

Your prattle is getting boring...as someone else so aptly posted, "put up or shut up." You have already been caught in numerous "untruths" and really are being to come across as like a 51-50 at worst, an angry competitor at best.
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#27 Consumer Comment

What a bunch of nonsense

AUTHOR: Carl - (U.S.A.)

I'm an attorney in San Diego County. I am not going to waste my time on a long distance call to the BBB, but here is what I found in response to the last update.

1. Confirming what someone else posted, DTI has a AAA rating by the Better Business Bureau and this can be seen on their web site.

2. DTI is duly licenced by the California Bureau for Private Postsecondary and Vocational Education (BPPVE) and verified by the BBB and my own search of BPPVE web site. There was no evidence of any violatoisn or investigations.

3. DTI even has a link to Mr. Kassel's license information. There is NO RECORD of any disciplinary action againt Mr. Kassel's license.

It appears to me that this report is just and attempt to defame DTI.
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#28 Author of original report

Why are you ATTACKING ME and NOT HELPING me by going to the same web sites??

AUTHOR: Elizabeth - (U.S.A.)

Why are you ATTACKING ME and NOT HELPING me by going to the same web sites??

I am not a private investigator. I am just a consumer who has been lied to by Art Kassel in trying to take our hard earned money, that's all. I have no clients. It's just my husband and I.

Call Shauna Blair of the Better Business Bureau and verify what I said is true about Art Kassel's violations. She has CONFIRMED he has VIOLATED his BBB membership by unlawfully using their trademark and reports on one of the 3 or 4 schools he slanders.

Here is her name and phone.

Shauna Blair
Trademark Protection
Better Business Bureau
604-682-2711

Why do you ATTACK ME and say that I am working for the schools that Detective Training Institute slanders?

If you have a web site, would you say the same things on your web site by SLANDERING others and VIOLATING COPYRIGHTS and VIOLATING YOUR PI LICENSE??

PLEASE READ THE BBB web site in Colton California where Art Kassel has his membership. Read the membership agreement and compare what he does. Read for yourself that he is a two face liar and misleads people like my husband and I and others while taking their money and hiding under his licenses that he will soon have to answer for.

Art Kassel STILL REFUSES TO ANSWER ALL OF THE COMPLAINTS HERE! He just makes up one little thing and hides behind it.

Have you gone to the state PI licensing web site and compared what Art Kassel is SUPPOSED TO DO and how he has VIOLATED HIS PI LICENSE???

Have you gone to the State Education licensing web site and compared how Art Kassel and his scam school HAS VIOLATED HIS EDUCATION LICENSE?
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#29 Consumer Comment

This is nonsenseI have finally concluded that you are either

AUTHOR: William - (U.S.A.)

I have finally concluded that you are either:

1-Out of you anxiety meds.
2-Part of the IPIU Propaganda machine or both.

You are way too strung out on all of this to be taken seriously.

I have watched a number of verbal battles go on against IPIU with posts almost identical to yours attempting a rescue.

I will tell you what; so far, the only proof that you have come up with is the fact that you are not playing with a full deck. Every time you type out a message, you only make it worse.

If you really want to prove your point, CALL ME!
Share the proof you have with me, receipts, emails, and letters. You know who I am now. I made it easy enough. Put the proof where your mouth is and I will back you up in this forum myself.

If you can't prove it, then quit your whining and go back to your PI Fantasy world. The only thing that you have done here so far is generate negative publicity for yourself and make yourself look like the IPIU poster child.

Although I know of people who do not care for DTI, I have never heard of such claims as yours about them.

Do you get brownie points for making all the false accusations?

Factual evidence Elizabeth, put up or shut up!
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#30 Author of original report

DON'T BELIEVE ART KASSEL OR YOU WILL LOSE YOUR MONEY! HE IS BEING INVESTIGATED NOW FOR SCAMS AND FRAUD!!!

AUTHOR: Elizabeth - (U.S.A.)

Art Kassel will NOT be anything for much longer once they finish with him! Does he think we are stupid?? I called again today and they assured me that you are under investigation for fraud, scams, and over 34 violations of the licenses you hold! Go ahead and try to make everyone think that Global school and others and ipiu and pcdi and whatever else you talk about is behind my complaint and others. The proof is there for the authorities to stop you and you KNOW IT! Just because your bbb report shows no complaints, I spoke to the NATIONAL BBB TODAY because your local BBB is still investigating your violations!

Sit in your beach house and pretend that we ONLY have to pay $500 when your website says DIFFERENT!! How crooked can someone be to take our hard earned monthly payments and promise us all the things you said only to be DECEIVED and lied to!

William, you won't find anything on the state's web site right now because they told me today that DTI is UNDER INVESTIGATION FOR FRAUD and they will do all the complaints at the same time, including the 34 violations and fraud. Wait and see!

I do have a right and I do have an obligation to WARN OTHER PEOPLE ABOUT this scam and fraud that Art Kassel has been doing. Just because dti writes terrible stuff about other companies and schools that I have called doesn't mean he is right and they are wrong. But you have to wonder WHY he wants to keep us from contacting all them! I did after I found out the truth about him and now I see why!
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#31 Author of original report

DON'T BELIEVE ART KASSEL OR YOU WILL LOSE YOUR MONEY! HE IS BEING INVESTIGATED NOW FOR SCAMS AND FRAUD!!!

AUTHOR: Elizabeth - (U.S.A.)

Art Kassel will NOT be anything for much longer once they finish with him! Does he think we are stupid?? I called again today and they assured me that you are under investigation for fraud, scams, and over 34 violations of the licenses you hold! Go ahead and try to make everyone think that Global school and others and ipiu and pcdi and whatever else you talk about is behind my complaint and others. The proof is there for the authorities to stop you and you KNOW IT! Just because your bbb report shows no complaints, I spoke to the NATIONAL BBB TODAY because your local BBB is still investigating your violations!

Sit in your beach house and pretend that we ONLY have to pay $500 when your website says DIFFERENT!! How crooked can someone be to take our hard earned monthly payments and promise us all the things you said only to be DECEIVED and lied to!

William, you won't find anything on the state's web site right now because they told me today that DTI is UNDER INVESTIGATION FOR FRAUD and they will do all the complaints at the same time, including the 34 violations and fraud. Wait and see!

I do have a right and I do have an obligation to WARN OTHER PEOPLE ABOUT this scam and fraud that Art Kassel has been doing. Just because dti writes terrible stuff about other companies and schools that I have called doesn't mean he is right and they are wrong. But you have to wonder WHY he wants to keep us from contacting all them! I did after I found out the truth about him and now I see why!
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#32 Author of original report

DON'T BELIEVE ART KASSEL OR YOU WILL LOSE YOUR MONEY! HE IS BEING INVESTIGATED NOW FOR SCAMS AND FRAUD!!!

AUTHOR: Elizabeth - (U.S.A.)

Art Kassel will NOT be anything for much longer once they finish with him! Does he think we are stupid?? I called again today and they assured me that you are under investigation for fraud, scams, and over 34 violations of the licenses you hold! Go ahead and try to make everyone think that Global school and others and ipiu and pcdi and whatever else you talk about is behind my complaint and others. The proof is there for the authorities to stop you and you KNOW IT! Just because your bbb report shows no complaints, I spoke to the NATIONAL BBB TODAY because your local BBB is still investigating your violations!

Sit in your beach house and pretend that we ONLY have to pay $500 when your website says DIFFERENT!! How crooked can someone be to take our hard earned monthly payments and promise us all the things you said only to be DECEIVED and lied to!

William, you won't find anything on the state's web site right now because they told me today that DTI is UNDER INVESTIGATION FOR FRAUD and they will do all the complaints at the same time, including the 34 violations and fraud. Wait and see!

I do have a right and I do have an obligation to WARN OTHER PEOPLE ABOUT this scam and fraud that Art Kassel has been doing. Just because dti writes terrible stuff about other companies and schools that I have called doesn't mean he is right and they are wrong. But you have to wonder WHY he wants to keep us from contacting all them! I did after I found out the truth about him and now I see why!
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#33 Author of original report

DON'T BELIEVE ART KASSEL OR YOU WILL LOSE YOUR MONEY! HE IS BEING INVESTIGATED NOW FOR SCAMS AND FRAUD!!!

AUTHOR: Elizabeth - (U.S.A.)

Art Kassel will NOT be anything for much longer once they finish with him! Does he think we are stupid?? I called again today and they assured me that you are under investigation for fraud, scams, and over 34 violations of the licenses you hold! Go ahead and try to make everyone think that Global school and others and ipiu and pcdi and whatever else you talk about is behind my complaint and others. The proof is there for the authorities to stop you and you KNOW IT! Just because your bbb report shows no complaints, I spoke to the NATIONAL BBB TODAY because your local BBB is still investigating your violations!

Sit in your beach house and pretend that we ONLY have to pay $500 when your website says DIFFERENT!! How crooked can someone be to take our hard earned monthly payments and promise us all the things you said only to be DECEIVED and lied to!

William, you won't find anything on the state's web site right now because they told me today that DTI is UNDER INVESTIGATION FOR FRAUD and they will do all the complaints at the same time, including the 34 violations and fraud. Wait and see!

I do have a right and I do have an obligation to WARN OTHER PEOPLE ABOUT this scam and fraud that Art Kassel has been doing. Just because dti writes terrible stuff about other companies and schools that I have called doesn't mean he is right and they are wrong. But you have to wonder WHY he wants to keep us from contacting all them! I did after I found out the truth about him and now I see why!
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#34 REBUTTAL Owner of company

DTI is a victim of exposnig IPIU

AUTHOR: Art - (U.S.A.)

Dear RipOff Staff:

I am the Executive Director of the Detective Training Institute (DTI) and would like to bring the following important facts to your attention. We have been exposing a fraudulent organization know as the International Private Investigator Union (IPIU) aggressively on our website because of its fraudulent tactics. We feel that IPIU is now attempting to slander us through bogus complaints to Ripoff to discredit our campaign to inform consumers of their tactics. Please view our website at www.DetectiveTraining.com and review the information there by clicking on "PI UNION". DTI is state approved school, has the highest ranking with the Better Business Bureau (BBB) and has sustained no formal complaints. We are considered one of the highly ethical schools in the industry and have many successful graduates working in the private investigation industry. Please consider these facts:

1. We have been in business for over 25 years and have never had a complaint like that stated by Elizabeth Mathews.

2. We do not have a student by the name of Elizabeth Mathew nor have we ever.

3. Our course is only $499.00 and has been fully approved the State of California. She states that she paid thousands of dollars this is not true and a sign that she was not enrolled in our program.

4. No complaint has ever been filed with the California Department of Education by this person making these accusations. This would have been her first course of action had she been a legitimate student making a formal complaint against DTI.

It's my request that upon your careful review of the above facts presented that all slanderous complaints made by this person be removed. This is nothing more than an attempt to pressure DTI from exposing IPIU's fraudulent and unethical activities. DTI is a highly ethical school and does not engage in unscrupulous activities. As a state licensed private investigator I have the responsibility to present the truth backed by evidence and I expect other who make claims against me to do the same. All of the accusations made against my agency and training school are false.

Please feel free to contact me directly at 888-425-9338 should desire further information.

Sincerely,

Art Kassel
Executive Director
Detective Training Institute
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#35 Consumer Comment

Facts, or angry student?

AUTHOR: William - (U.S.A.)

Get a grip Elizabeth.

First of all, as I mentioned earlier:
"I do not endorse nor have I taken the course in question."

Secondly, I do not now nor have I ever been paid by or have ever been in the employ of Mr. Kassell.

I am a Licensed Private Investigator and I own my own agency. Google my company and figure it out for yourself. (FYI Investigations)

I am sure that you do not legally represent the state of California or any law enforcement agency within the state. Therefore, your statements below are as unfounded as the rest of your story.

1-"The State of California says Art Kassel, DTI, Detective Training Institute is a scam rip off!"
2-"This scam school has violated over 34 sections of their state educational license! The authorities and law enforcement are now looking into Art Kassel and his phony Detective Training Institute for criminal acts!"
3-"STATE CHARGES AGAINTS HIM"

If the state of California had any on going investigation against Mr. Kassell and or DTI, they would not have his school listed as a BPPVE-approved and BPPVE-registered program. (Bureau for Private Postsecondary and Vocational Education)
https://app1.dca.ca.gov/bppve/school-search/view-school.asp?schlcode=3003481

As to your claims to the BBB:
1-"I checked with the Better Business Bureau and found that Art Kassel and his phony detective agency school pay people OFF to keep his record clean. People get their money and run somewhere else."

2-"unethical member of the better business bureau when he stole their BBB logo for his own website!"

I also checked with the BBB Mrs. Elizabeth. It just so happens that Mr. Kassell has a "Triple A Rating" the best rating possible. In seven years there was only ONE complaint filed and it was handled to the BBB's satisfaction. Refunding ones money is NOT a payoff Elizabeth.
http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=13066146

And the use of links to the BBB including the "Business Reliability Report" are acceptable. The BBB torch logo is the logo that is restricted from website use.
http://www.labbb.org/BBBWeb/Forms/General/GeneralStaticPage.aspx?Page=MembershipBenefits&sm=ucLeftNavBar_LeftNavBar2_BBBWEB_pro2_9_20

Being angry with a company is one thing if things did not go as you planned. But there very well could be legal ramifications when things are put in writing improperly and published.

Your claims are completely opposite of DTI's advertising and info that is currently available.

You want to be a private investigator. Well you are stepping off on the wrong foot. You are making verbal attacks against a company in a field that you plan to work in. You have no credibility as you are just a person named Elizabeth from California who is spouting off at the mouth with unsubstantiated claims.

It goes with out saying that there are a number of people that are probably dissatisfied with Mr. Kassell or DTI. The simple fact is that you cannot please everyone.

I have worked with and have subcontracted work to PI's that received their experience through DTI, IPIU and PCDI. I will work with students of DTI again, However, I will not even consider anyone that uses IPIU or PCDI as experience unless they have at least 1 year of OJT under an established agency that I personally know of.

Now Elizabeth, I have done what I have asked you to do by placing links to back up what I am talking about. I am not hiding behind a first name and anyone who wants to know who I am can easily find out.

Unlike you, I have investigated internet fraud sites before and your evidence is not there.

If you would like some credence to your claims, it can be easily achieved by telling me this.
Whom at the BBB did you speak to that gave you your information or handling the unethical behavior complaints?
Name?
Phone number?
Email address?

Who at the California State Education Department did you speak with concerning the alleged 34 VIOLATIONS of the State of California licensing statutes?
Name?
Phone Number?
Email Address?

What Law Enforcement Agency did you contact concerning this alleged fraud and who is handling the case?
Name?
Phone Number?
Email?

Who are the other alleged victims that you claim contacted you and how did they contact you?
Did they call every Elizabeth in Los Angeles, California until they found the one who was unhappy with DTI?

If there are other victims, why have they not filed with the BBB or even on the Rip-Off Report?
You are the one in contact with them.

Although I am not an attorney, some people would consider your statements libelous and without merit. I am inclined to agree.

When you can file a complaint that you can back up with more than just mere words I would gladly support you in your claim.

In a courtroom as a Private Investigator defending an investigation, you would be torn to shreds on the stand and you would most likely cost your client their case.
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#36 Consumer Comment

Facts, or angry student?

AUTHOR: William - (U.S.A.)

Get a grip Elizabeth.

First of all, as I mentioned earlier:
"I do not endorse nor have I taken the course in question."

Secondly, I do not now nor have I ever been paid by or have ever been in the employ of Mr. Kassell.

I am a Licensed Private Investigator and I own my own agency. Google my company and figure it out for yourself. (FYI Investigations)

I am sure that you do not legally represent the state of California or any law enforcement agency within the state. Therefore, your statements below are as unfounded as the rest of your story.

1-"The State of California says Art Kassel, DTI, Detective Training Institute is a scam rip off!"
2-"This scam school has violated over 34 sections of their state educational license! The authorities and law enforcement are now looking into Art Kassel and his phony Detective Training Institute for criminal acts!"
3-"STATE CHARGES AGAINTS HIM"

If the state of California had any on going investigation against Mr. Kassell and or DTI, they would not have his school listed as a BPPVE-approved and BPPVE-registered program. (Bureau for Private Postsecondary and Vocational Education)
https://app1.dca.ca.gov/bppve/school-search/view-school.asp?schlcode=3003481

As to your claims to the BBB:
1-"I checked with the Better Business Bureau and found that Art Kassel and his phony detective agency school pay people OFF to keep his record clean. People get their money and run somewhere else."

2-"unethical member of the better business bureau when he stole their BBB logo for his own website!"

I also checked with the BBB Mrs. Elizabeth. It just so happens that Mr. Kassell has a "Triple A Rating" the best rating possible. In seven years there was only ONE complaint filed and it was handled to the BBB's satisfaction. Refunding ones money is NOT a payoff Elizabeth.
http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=13066146

And the use of links to the BBB including the "Business Reliability Report" are acceptable. The BBB torch logo is the logo that is restricted from website use.
http://www.labbb.org/BBBWeb/Forms/General/GeneralStaticPage.aspx?Page=MembershipBenefits&sm=ucLeftNavBar_LeftNavBar2_BBBWEB_pro2_9_20

Being angry with a company is one thing if things did not go as you planned. But there very well could be legal ramifications when things are put in writing improperly and published.

Your claims are completely opposite of DTI's advertising and info that is currently available.

You want to be a private investigator. Well you are stepping off on the wrong foot. You are making verbal attacks against a company in a field that you plan to work in. You have no credibility as you are just a person named Elizabeth from California who is spouting off at the mouth with unsubstantiated claims.

It goes with out saying that there are a number of people that are probably dissatisfied with Mr. Kassell or DTI. The simple fact is that you cannot please everyone.

I have worked with and have subcontracted work to PI's that received their experience through DTI, IPIU and PCDI. I will work with students of DTI again, However, I will not even consider anyone that uses IPIU or PCDI as experience unless they have at least 1 year of OJT under an established agency that I personally know of.

Now Elizabeth, I have done what I have asked you to do by placing links to back up what I am talking about. I am not hiding behind a first name and anyone who wants to know who I am can easily find out.

Unlike you, I have investigated internet fraud sites before and your evidence is not there.

If you would like some credence to your claims, it can be easily achieved by telling me this.
Whom at the BBB did you speak to that gave you your information or handling the unethical behavior complaints?
Name?
Phone number?
Email address?

Who at the California State Education Department did you speak with concerning the alleged 34 VIOLATIONS of the State of California licensing statutes?
Name?
Phone Number?
Email Address?

What Law Enforcement Agency did you contact concerning this alleged fraud and who is handling the case?
Name?
Phone Number?
Email?

Who are the other alleged victims that you claim contacted you and how did they contact you?
Did they call every Elizabeth in Los Angeles, California until they found the one who was unhappy with DTI?

If there are other victims, why have they not filed with the BBB or even on the Rip-Off Report?
You are the one in contact with them.

Although I am not an attorney, some people would consider your statements libelous and without merit. I am inclined to agree.

When you can file a complaint that you can back up with more than just mere words I would gladly support you in your claim.

In a courtroom as a Private Investigator defending an investigation, you would be torn to shreds on the stand and you would most likely cost your client their case.
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#37 Consumer Comment

Facts, or angry student?

AUTHOR: William - (U.S.A.)

Get a grip Elizabeth.

First of all, as I mentioned earlier:
"I do not endorse nor have I taken the course in question."

Secondly, I do not now nor have I ever been paid by or have ever been in the employ of Mr. Kassell.

I am a Licensed Private Investigator and I own my own agency. Google my company and figure it out for yourself. (FYI Investigations)

I am sure that you do not legally represent the state of California or any law enforcement agency within the state. Therefore, your statements below are as unfounded as the rest of your story.

1-"The State of California says Art Kassel, DTI, Detective Training Institute is a scam rip off!"
2-"This scam school has violated over 34 sections of their state educational license! The authorities and law enforcement are now looking into Art Kassel and his phony Detective Training Institute for criminal acts!"
3-"STATE CHARGES AGAINTS HIM"

If the state of California had any on going investigation against Mr. Kassell and or DTI, they would not have his school listed as a BPPVE-approved and BPPVE-registered program. (Bureau for Private Postsecondary and Vocational Education)
https://app1.dca.ca.gov/bppve/school-search/view-school.asp?schlcode=3003481

As to your claims to the BBB:
1-"I checked with the Better Business Bureau and found that Art Kassel and his phony detective agency school pay people OFF to keep his record clean. People get their money and run somewhere else."

2-"unethical member of the better business bureau when he stole their BBB logo for his own website!"

I also checked with the BBB Mrs. Elizabeth. It just so happens that Mr. Kassell has a "Triple A Rating" the best rating possible. In seven years there was only ONE complaint filed and it was handled to the BBB's satisfaction. Refunding ones money is NOT a payoff Elizabeth.
http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=13066146

And the use of links to the BBB including the "Business Reliability Report" are acceptable. The BBB torch logo is the logo that is restricted from website use.
http://www.labbb.org/BBBWeb/Forms/General/GeneralStaticPage.aspx?Page=MembershipBenefits&sm=ucLeftNavBar_LeftNavBar2_BBBWEB_pro2_9_20

Being angry with a company is one thing if things did not go as you planned. But there very well could be legal ramifications when things are put in writing improperly and published.

Your claims are completely opposite of DTI's advertising and info that is currently available.

You want to be a private investigator. Well you are stepping off on the wrong foot. You are making verbal attacks against a company in a field that you plan to work in. You have no credibility as you are just a person named Elizabeth from California who is spouting off at the mouth with unsubstantiated claims.

It goes with out saying that there are a number of people that are probably dissatisfied with Mr. Kassell or DTI. The simple fact is that you cannot please everyone.

I have worked with and have subcontracted work to PI's that received their experience through DTI, IPIU and PCDI. I will work with students of DTI again, However, I will not even consider anyone that uses IPIU or PCDI as experience unless they have at least 1 year of OJT under an established agency that I personally know of.

Now Elizabeth, I have done what I have asked you to do by placing links to back up what I am talking about. I am not hiding behind a first name and anyone who wants to know who I am can easily find out.

Unlike you, I have investigated internet fraud sites before and your evidence is not there.

If you would like some credence to your claims, it can be easily achieved by telling me this.
Whom at the BBB did you speak to that gave you your information or handling the unethical behavior complaints?
Name?
Phone number?
Email address?

Who at the California State Education Department did you speak with concerning the alleged 34 VIOLATIONS of the State of California licensing statutes?
Name?
Phone Number?
Email Address?

What Law Enforcement Agency did you contact concerning this alleged fraud and who is handling the case?
Name?
Phone Number?
Email?

Who are the other alleged victims that you claim contacted you and how did they contact you?
Did they call every Elizabeth in Los Angeles, California until they found the one who was unhappy with DTI?

If there are other victims, why have they not filed with the BBB or even on the Rip-Off Report?
You are the one in contact with them.

Although I am not an attorney, some people would consider your statements libelous and without merit. I am inclined to agree.

When you can file a complaint that you can back up with more than just mere words I would gladly support you in your claim.

In a courtroom as a Private Investigator defending an investigation, you would be torn to shreds on the stand and you would most likely cost your client their case.
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#38 Consumer Comment

THIS IS ALL I FOUND ABOUT THIS SCHOOL

AUTHOR: Sherri - (U.S.A.)

Institution Data Updated:3/15/05 School Name: DETECTIVE TRAINING INSTITUTE Telephone:
949 492-4420
School Code: 3003481 County: Orange
Mailing Address: P O Box 909
San Juan Capistrano, CA 92693-0909 Physical Address: 3410-G West MacArthur Boulevard
Santa Ana, CA 92704

The regulated programs listed below are evaluated as Degree granting programs (as defined by Article 8 of the Private Postsecondary and Vocational Education Reform Act), OR Non-Degree granting programs (as defined by Article 6,7 and Article 9 of the Reform Act), OR Registered programs (as defined by Article 9.5 of the Reform Act.), OR Religious Exempt programs (as defined by Section 94739 (b) (6) of the Private Postsecondary and Vocational Education Reform Act.) Please contact the BPPVE if further clarification is required.

CURRENTLY APPROVED/REGISTERED/RELIGIOUS EXEMPT PROGRAMS:
(If no programs are listed below, please contact the school for a current catalog of BPPVE-approved and BPPVE-registered programs.)


PRIVATE INVESTIGATION (CORRESPONDENCE

As far as Art Kassel's PI license, it is "clear", so he is apparently not under active investigation by the Bureau.
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#39 Consumer Suggestion

State of California says Art Kassel, DTI, Detective Training Institute scam rip off.

AUTHOR: Elizabeth - (U.S.A.)

The State of California says Art Kassel, DTI, Detective Training Institute is a scam rip off! That's because I read to them on the phone what he is doing. Call them, file your own report. They have already notified law enforcement. Have you called your state? Are you a DTI student? How much did you pay him for a job?
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#40 Consumer Comment

DTI Are those violations claimed by you or the state

AUTHOR: William - (U.S.A.)

Are those violations claimed by you or the state?
If they are claimed by the state, where is the link for all to see them?
That is what I mean about substantiating your claim.
If there truly is a problem with DTI, don't just say it..show it.
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#41 Author of original report

substantiate what I have written? just visit the State of California licensing statutes that Art Kassel and his scam school have 34 VIOLATIONS!

AUTHOR: Elizabeth - (U.S.A.)

You ask me to substantiate what I have written? Then just visit the State of California licensing statutes that Art Kassel and his scam school have licenses (for now!).

I found 34 VIOLATIONS! You can compare and read them for yourself, as my husband and I and others who have contacted me who are ALSO VICTIMS will no longer be threatened by this man just because he has two little licenses that he will NOW LOSE!

And you are correct that the Detective Training Institute does not have a lot of official complaints against it. I checked with the Better Business Bureau and found that Art Kassel and his phony detective agency school pay people OFF to keep his record clean. People get their money and run somewhere else. But that doesn't mean he does not have STATE CHARGES AGAINTS HIM, because no one on the internet can read them! That's why I spoke to the state about how to proceed. And this is only the beginning! Wait until he loses his BBB membership and all of his state licenses!
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#42 Consumer Comment

You are the only report that I have found against DTI with nothing as of yet to back it up.

AUTHOR: William - (U.S.A.)

Elizabeth,

I do not endorse nor have I taken the course in question.

With all due respect, I am however suspect of people who make claims such as yourself without supplying supporting facts.

I will say that all the other schools that are mentioned on his site have a wide variety of consumer complaints against them, And in some cases have had suits filed.

You are the only report that I have found against DTI with nothing as of yet to back it up.

If you want to bash a company then substantiate your claims as that is what will separate you from the wannabes.

If you prefer to learn how to be a Private Investigator by an instructor that also teaches interior design and basket weaving, all the more power to you.
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#43 Author of original report

SCAM DETECTIVE TRAINING INSTITUTE DTI AND ART KASSEL VIOLATE THEIR STATE LICENSE!

AUTHOR: Elizabeth - (U.S.A.)

This scam school has violated over 34 sections of their state educational license! The authorities and law enforcement are now looking into Art Kassel and his phony Detective Training Institute for criminal acts! If you have any more information, contact the California State Education Department immediately on their website. He will be shut down! Don't lose your money. If you do, the authorities told me they will get back your money for you!
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