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Report: #1272468

Complaint Review: encante - Santa Ana California

  • Submitted:
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  • Reported By: Connie — Blue Springs Nebraska USA
  • Author Not Confirmed What's this?
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  • encante Santa Ana, California USA

Encante Charged almost $100 for free item. Santa Ana California

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Was an offer on the internet for Encante, trial offer for shipping price of almost $6.  I went to leave the page not interested in losing that much money if fake.  Then was offered for $2 shipping.  Ordered it for the reduced shipping price.

It was sometime before I recieved it.  But shortly after ordering they deducted almost $100 from my checking account.  This I did not find out about until I got my statement the first of the month.  It was not even 14 days after my order.

I got on the phone with them and I will agree.  They are very rude.  They would not accept me sending it back (never been opened).  After some argueing with them, graciously offered to refund me 25%.  I told him no way was I paying almost a hundred dollars for something advertised as free on the invoice.  

I hope something can be done to stop this guy from his stealing our money.

 

This report was posted on Ripoff Report on 12/06/2015 09:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/encante/santa-ana-california/encante-charged-almost-100-for-free-item-santa-ana-california-1272468. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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