- Report: #1111902
Report - Rebuttal - Arbitrate
Complaint Review: Fidelity Home Warranty
Fidelity Home WarrantySan Francisco, California USA
Fidelity Home Warranty Double Rip Off San Francisco California
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I called Fidelity Home Warranty for a leaking dishwasher, paid the service fee. Repairman came out and refused to fix the hose as "rodents" had damaged it and we had to get pest service.
Placed and paid for another service to come out for extermination. DEWEY exterminators put down basic glue strips and "said take the trapped rodents outside and STOMP on them". That was never going to happen.
I've now paid $120 and still have no dishwasher.
Today, a week later, they tell me that NEITHER service (dishwasher or pests) will be covered, and were quite snippy besides. The dishwasher because it wasn't normal wear and tear, and the extermination because they magically knew they were rats and not mice so not covered.
This report was posted on Ripoff Report on 12/31/2013 10:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fidelity-Home-Warranty/San-Francisco-California-94120/Fidelity-Home-Warranty-Double-Rip-Off-San-Francisco-California-1111902. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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