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Complaints, reviews, scams, lawsuits and frauds reported for
Category: Home Warranty Companies - Topic: Home & Garden

1, Report #1529563
Nov 03 2023
08:43 PM
Author: Tina
Barstow, CA
2, Report #1528742
Sep 15 2023
10:31 AM
Author: Viola
Eldorado
3, Report #1528680
Sep 12 2023
01:27 PM
5, Report #1527553
Jul 14 2023
10:51 AM
6, Report #1526886
Jun 09 2023
11:11 AM
7, Report #1526806
Jun 05 2023
06:57 PM
9, Report #1525386
Mar 27 2023
06:51 PM
First American Home Buyers Protection Corporation First American Home Warranty First American Home Warranty Corp First American Home Warranty Company First American Home Warranty Corp has been accepting payments from me for 11 years, but has not provided the needed service even once. The company will take so long to provide a service that customers are forced to pay to repair the necessary item, (like a refrigerator), themselves. After weeks of waiting, we bought a new refrigerator ourselves…and stove…and dishwasher. Now our HVAC unit is out and they won’t even file a claim unless we pay $75 before we even know when the technician will come to assess the unit. It could be MONTHS, and we live in the subtropics of the Deep South. I told the, "supervisor,” I would pay when a service technician actually arrives, but I will not pay before I am even told who or when it will be. They force customers to pay a copay just to file a claim. I’ve paid them over $7000 in the last eleven years, and we’ve paid the $75 copay several times before for other covered items that failed to work properly, and we never had anything repaired or replaced by this Home Warranty company. This is extremely unethical business practice. Lawsuits have been filed against them - they can be found easily by searching the internet . The, "supervisor,” refused to let me speak to her superior, and refused to tell me who else I needed to call in order to make this right. She repeated herself over and over again, with the same sentence. I have never heard of this customer service approach, and find it to be unethical in the least. This company never intends to repair or replace anything they say they cover when they accept your money for the coverage. Santa Rosa CA
Author: Mia
Bluffton
10, Report #1524172
Jan 26 2023
09:09 PM
Author: margit
Jupiter, Florida
11, Report #1523962
Jan 16 2023
10:28 PM
Author: Joseph
Seligman
12, Report #1523200
Dec 12 2022
11:10 PM
Author: Jeffrey K.
Laughlin, Nevada
13, Report #1521115
Sep 12 2022
11:09 AM
14, Report #1519747
Jul 14 2022
10:02 PM
15, Report #1519550
Aug 21 2022
09:27 PM
Photo
16, Report #1519469
Jul 02 2022
12:03 PM
17, Report #1518777
May 31 2022
07:22 PM
Author: Don
Cumming, GA
18, Report #1518469
May 18 2022
07:36 PM
Author: Frank
ANACORTES, WA
19, Report #1518465
May 18 2022
11:25 AM
Author: Clint
La Marque, TX
20, Report #1518298
May 10 2022
12:42 PM
Author: Steve
Durango
21, Report #1517537
Apr 10 2022
07:15 PM

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