Complaint Review: FWM Labs, AcaiBerry Detox - North Miami Beach Florida
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- Author Confirmed
- FWM Labs, AcaiBerry Detox 2040 NE 163rd St #305 North Miami Beach, Florida U.S.A.
- Phone: 866-949-0138
- Web:
- Category: Weightloss Programs
FWM Labs, AcaiBerry Detox Shipped order even when I cancelled out of web site when I saw a monthly committment. North Miami Beach Florida
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Ordered off a pop up on MNBC News. Cancelled out of order when I saw that I was to committ to monthly shipments of $69.95 each month. Never hit the confirm order button!
Received free order anyway. Credit card was charged within five days of receiving merchandise, then again 15 days later. Charged $87.13 twice within 15 days for a total of $174.26
Phone number was a recording - when I finally did get to talk to someone, who could hardly speak English, they promised to send me an e-mail of my account being credited for these unauthorized charges.
Never received credit after numerous calls. I had to change my credit card number inorder to stop further charges. Total ripoff.
Have filed complaint with Federal Trade Commission and NBC News.
Grace
Santa Ynez, California
U.S.A.
This report was posted on Ripoff Report on 02/09/2009 01:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fwm-labs-acaiberry-detox/north-miami-beach-florida-33162/fwm-labs-acaiberry-detox-shipped-order-even-when-i-cancelled-out-of-web-site-when-i-saw-a-422021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Don't give your credit info right away
AUTHOR: Aaron Bowman - (U.S.A.)
SUBMITTED: Wednesday, February 25, 2009
I think it's impossible to say that you didn't hit the 'confirm order' button but they got your credit card number. Anyway, give 866-949-0138 a call and ask if you could refund the $174.26 they slashed from your account. Good luck.
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