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Report: #345956

Complaint Review: Grant Master - Las Vegas Nevada

  • Submitted:
  • Updated:
  • Reported By: Ocean Springs Mississippi
  • Author Confirmed What's this?
  • Why?
  • Grant Master 2620 S. Maryland Parkway Las Vegas, Nevada U.S.A.

Grant Master - Raven Media GrantMaster CD - Raven Media ripoff - I order CD for 2.29 S&H as a one time charge Las Vegas Nevada

*Author of original report: Contacted by Grant Master - Raven Media for refund of all membership charges

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I have experienced the same thing as Robert frm Bovard, PA in that I thought I was ordering just a CD for some grant research - I ordered it on 6-12-08 for $1.29shipping plus $1.00 for processing ($2.29) and did not receive it in the mail until 6-21-08. OK, no problem - I looked at the CD and it was very confusing and difficult to read or understand. Today I was notified that on 6-23-08 my account was charged 39.95 for something I was not aware of...

I called their number (1-800-546-2919) and cancelled the transaction (Confirm Code CAU6836407) and was told that the monthly charge was in their'GrantMasterCD Privacy Policy' and 'Terms and Conditions'. When you only purchase a CD I would think that was all you would get, but, no they have hidden terms that will screw you every time if you do not read the very fine print.

Devildog
Ocean Springs, Mississippi
U.S.A.

This report was posted on Ripoff Report on 06/30/2008 01:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/grant-master/las-vegas-nevada-89109/grant-master-raven-media-grantmaster-cd-raven-media-ripoff-i-order-cd-for-229-sh-345956. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Contacted by Grant Master - Raven Media for refund of all membership charges

AUTHOR: Devildog - (U.S.A.)

POSTED: Tuesday, July 01, 2008

This morning I received a call from a Tony S. for Brian and Very politely informed me that he had listened to the call I had made to the call center and said that the rep did not pick up on my frustration and that since I did not request a refund the rep followed the SOP and just cancelled my membership. Tony then said that he has refunded all the membership fees (7.95 & 35.95) and I should have them in 3-5 days. Very polite and friendly. I have no complaints now.

Devildog

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