Complaint Review: HoodiaThin - NovaPointe - ECurves - Ontario California
- HoodiaThin - NovaPointe - ECurves 2060 E. Francis St. Ontario, California U.S.A.
- Phone: 909-947-2710
- Web:
- Category: Alternative Health
HoodiaThin - NovaPointe - ECurves Hoodia ripoff by blocking cancellation and no refund; and fraud by giving out credit account numbers. Ontario California
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A 14 day "trial" supply of Hoodia was ordered on 1-23-06. After receipt it was used less than a week because of the onset of an irregular heart beat.
Novapointe LLC was called on 2-6-06 and they would not answer their phone but on the same day shipped 2 more bottles and charged us $99.90. Over the next several days multiple attempts were made to reach them, but phone calls were left unanswered or messages on answering machines were ignored as were several e-mails.
According to terms eventually found on their web site, a written cancellation was mailed to them and the unopened product returned to them via certified mail on 2-16-06. There is still no response nor refund one month later.
HOWEVER, on 3-14-06 there is a new charge on our card of 28.97 from eCurves, a completely unheard of company based in Utah for a club membership. A check with RipOffReport reveals other victims were automatically enrolled in eCurves with their "trial" Hoodia purchase without warning nor notification. This occured to us well past the Hoodia cancellation date.
There may be several other schemes involving these companies with other products and retailers, so if you have been "caught" by them be very cautious about unauthorized charges on you accounts.
Robert
Syracuse, New York
U.S.A.
This report was posted on Ripoff Report on 03/18/2006 01:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hoodiathin-novapointe-ecurves/ontario-california-91761/hoodiathin-novapointe-ecurves-hoodia-ripoff-by-blocking-cancellation-and-no-refund-an-181944. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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