Report: #1319277

Complaint Review: inkcartridges - Long Beach California

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Ripoff Report is Xcentric Ventures

Submitted: Wed, July 27, 2016
Updated: Wed, July 27, 2016
Reported By: hnidao — North Miami Beach Florida USA

Author Confirmed

Why?

inkcartridges 3700 Cover St. Long Beach, California USA

Phone: (800) 551-9954
Web:
Category: BBB Better Business Bureau

inkcartridges LDInkCartridges Ordered an HP 02 Black Cartridge placed on 06/22/2016, for my Mother. Today, 27 July 2016, she attempted to replace and insert Black Cartridge into Printer. Printer indicated Cartridge was damaged due to being Expired. Fumbled around with printer and eventually inserted another new Cartridge, which worked as specified. Wrote Ink Cartridges Company and they indicated THAT IT IS AFTER 30 DAY WARRANT, THEREFOR YOU ARE OUT OF LUCK... IT IS OUT POLICY AND YOU NEED TO MOVE ONWARD. NO LONGER OUR PROBLEM. Long Beach California

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Ordered an HP 02 Black Cartridge placed on 06/22/2016, for my Mother. Today, 27 July 2016, she attempted to replace and insert Black Cartridge into Printer. Printer indicated Cartridge was damaged due to being Expired. Fumbled around with printer and eventually inserted another new Cartridge, which worked as specified. Wrote Ink Cartridges Company and they indicated THAT IT IS AFTER 30 DAY WARRANT, THEREFOR YOU ARE OUT OF LUCK... IT IS OUT of POLICY AND YOU NEED TO MOVE ONWARD. NO LONGER OUR PROBLEM.

Please be sure to pass this to the President and HR Representative of Inkcartridges.

Gregory Phillips

USN/Ret

If you cannot accept my complaint regarding an Item Purchased from your company, which was Defective, then I have no choice other than the following;

A. Report this Company InkCartridges to the BBB.

B. Have this Company InkCartridges Reported to All Military and Business Authorities (I have the means).

C. Report this Unfortunate Business Transaction on your Feedback Forum.

One of the Cartridges was expired.

The Ink Cartridge was installed, and printer indicated Cartridge is Expired.

Please send me another Cartridge or somehow I return this Expired Cartridge. I have complete cartridge ready for possible Return.

Gregory Philips

This report was posted on Ripoff Report on 07/27/2016 03:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/inkcartridges/long-beach-california-90808/inkcartridges-ldinkcartridges-ordered-an-hp-02-black-cartridge-placed-on-06222016-for-1319277. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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