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Report: #1270277

Complaint Review: Julian @ Cafe Gelato Panini - Boca Raton Florida

  • Submitted:
  • Updated:
  • Reported By: Anon — Boca Raton Florida USA
  • Author Not Confirmed What's this?
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  • Julian @ Cafe Gelato Panini 6000 Glades Rd Ste 1208B Boca Raton, Florida USA

Julian @ Cafe Gelato Panini USED BANDAID IN FOOD, FAILED TO ACCOMODATE, DEFAMED CUSTOMERS/EMPLOYEES Boca Raton Florida

*Consumer Comment: What Crap!~

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Costumer found used bandaid in empanada. Manager quickly discarded the bandaid and failed to write an incident report.

Customer writes negative review online and the manager rebutes with offensive language stating customer is a liar and purposely planted the bandaid in the food. Furthermore, manager states that the customer's motive was that she knew an ex-employee that had quit due to terrible management.

Manager went the extra step and publicly posted customer's phone number encouraging others to harrass the customer. Lastly, the manager went onto their yelp account and changed the name of the store to something highly innappropriate and offensive: La ***** de customer's name (translates to: The ***** that is of customer's name.

This report was posted on Ripoff Report on 11/25/2015 10:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/julian-cafe-gelato-panini/boca-raton-florida-33431/julian-cafe-gelato-panini-used-bandaid-in-food-failed-to-accomodate-defamed-customers-1270277. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Consumer Comment

What Crap!~

AUTHOR: Stacey - (USA)

POSTED: Wednesday, November 25, 2015

This report is nothing more than hearsay ie: second hand.  The picture is worthless as well as the report.

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