• Report: #1040921

Complaint Review: Just Quality Services

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, April 05, 2013
  • Updated: Fri, April 05, 2013

  • Reported By: Mike — West Dundee Illinois
Just Quality Services
1611 Seminary Ave. IWoodstock, Illinois United States of America

Just Quality Services Just Quality Movers Bait and switch IWoodstock, Illinois

*REBUTTAL Owner of company: We are honest movers

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Bait and switch sales practices.

 

I contacted Genivea from Just Quality services  / Just Quality Movers at 815-403-5422 on Tuesday April 2nd and arranged for moving at 10:00 April 3rd.

 

On the morning of April 3rd Genivia contacted me and stated that they had a larger job and would not be able to do my move that day as agreed to.  Genivia gave me the name and number of another company that was able to do the move that day.  When I contacted the other company, they were over 1.5 times more in price.

 

I contacted Genivia again and then made arrangements for a Friday April 5th moving.  When I called to confirm on April 4th all I got was voicemail (multiple times), when I called on the 5th again to confirm our reservations for that day, all I got was voicemail (multiple times).

 

I never did receive a call back.

 

I found this company advertising on Craigslist, and the phone number given above just roles to a generic Sprint voice mailbox with just the phone number, there is no mention of the company name.


This report was posted on Ripoff Report on 04/05/2013 08:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Just-Quality-Services/IWoodstock-Illinois-60098/Just-Quality-Services-Just-Quality-Movers-Bait-and-switch-IWoodstock-Illinois-1040921. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Just Quality Services

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

We are honest movers

AUTHOR: Just Quality Services - ()

Sir, there were'nt any bait and switch practices envolved in this scenario. A bait and switch is when one company advertises an item or term/price/rate ect, at an attractive price to lure you in and then try to sell you are more expensive item.

We never booked your move because we didnt have any availability on the days you wanted to move, which is why we gave you the number to another local company so they could accommodate your situation.

You called back and asked could we move you on a different day and we were booked for all the days you wanted to move. After that we never received another phone call from you.

The price that the other moving company quoted you had has nothing to do with us and is out of our hands we were simply triing to help find you another mover.

For us to succsessfully bait and switch you we would have to be the ones to benifit from the situation in some mannor and in this scenario we would not have at all.  

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory