Beware Of Larson Doors And Their Lifetime Warranty Plan Thumbs Up To Home Deport At Brooklyn Heights, Ohio Larson Doors Door Warranty Does Not Include a complete door Difficult Time Reaching Company Online Access Does Not Always Work Brookings South Dakota

    I had a separate problem with the door closing hardware.  I have not had my door more than 6 months and the closing mechanisms have both failed.  Larson has done everything to place the blame on user error.  I came home to the door closed and the closing hardware broken on the inside.  Do yourself a favor and choose another storm door manufacturer who values their customers and honors their warranty

I have to agree with the original post; I think this Larson door warranty is ridiculous. I am very handy but that has nothing to do with the fact that the homeowner shouldn't have to disassemble the old door, scavenge the old parts and re-use them on the new blank! That is absurd!!

The Larson warranty stinks and I will never buy from them again. I just had to call the factory for a second time to see when my replacement door will be shipped. I ordered the replacement door two months ago, Larson charged my credit card the $30.00, but never sent the door. IF I finally get the door, I will then have to spend a weekend removing the defective door, swapping the old hardware onto the new door (THAT should look good....NOT!!) and installing the "replacement" (for which I paid $30.00 + sweat equity).

If you are looking for a good storm door, do yourself a favor - buy an Andersen!!

I also had a Larson door that I installed on my front for just over 9 years ago with the same "Forever" waranty. Living in Minnesota, we have some harsh weather at times and my bottom part of the door had "rotted" away. After further inspection , I noticed that my exterior wood frame materials around the sides of the door had also "rotted" away due to excessive moisture collecting. This was where the storm door would normally attach to the outside of the house and the wood was just falling apart.

Anyway, I contacted Larson Door through there normal described methods for warranty service, and although it was somewhat tedious, I received reasonably prompt service for an item I purchased over 9 years ago. I too was told that they would only be sending a replacement "core" in lieu of a complete door. My reaction was also somewhat of a dissappointed nature because I thought they would send a whole new door. But after I received the core, I could see that this was the only item that was needed for a proper repair. It did take some time to take off the old and replace the new, but it was extremely easy for someone who knows how to use a screwdriver and a cordless drill.

I noticed that the author of the complaint was a "woman" and without sounding overtly stereotypish ( which is what this undoubtingly will sound like ) , this was such an easy task for any capable person that I found her "Rip Off" posting to be rather unfair to Larson Door.

Now, I realize that I cannot know her particular situation, but this repair was such a simple thing that I can't understand why she didn't just have a "friend" help her with the install. I do not work for the Larson company or have any other interests other than a disdain for people to complain about things that they do not have all the facts on. Her own words indicated that the warranty was not explanatory and she ASSUMED that a complete door would be sent. Now the Home Depot can have this complainer, which she appears to be....good luck.

I also had a Larson door that I installed on my front for just over 9 years ago with the same "Forever" waranty. Living in Minnesota, we have some harsh weather at times and my bottom part of the door had "rotted" away. After further inspection , I noticed that my exterior wood frame materials around the sides of the door had also "rotted" away due to excessive moisture collecting. This was where the storm door would normally attach to the outside of the house and the wood was just falling apart.

Anyway, I contacted Larson Door through there normal described methods for warranty service, and although it was somewhat tedious, I received reasonably prompt service for an item I purchased over 9 years ago. I too was told that they would only be sending a replacement "core" in lieu of a complete door. My reaction was also somewhat of a dissappointed nature because I thought they would send a whole new door. But after I received the core, I could see that this was the only item that was needed for a proper repair. It did take some time to take off the old and replace the new, but it was extremely easy for someone who knows how to use a screwdriver and a cordless drill.

I noticed that the author of the complaint was a "woman" and without sounding overtly stereotypish ( which is what this undoubtingly will sound like ) , this was such an easy task for any capable person that I found her "Rip Off" posting to be rather unfair to Larson Door.

Now, I realize that I cannot know her particular situation, but this repair was such a simple thing that I can't understand why she didn't just have a "friend" help her with the install. I do not work for the Larson company or have any other interests other than a disdain for people to complain about things that they do not have all the facts on. Her own words indicated that the warranty was not explanatory and she ASSUMED that a complete door would be sent. Now the Home Depot can have this complainer, which she appears to be....good luck.

I also had a Larson door that I installed on my front for just over 9 years ago with the same "Forever" waranty. Living in Minnesota, we have some harsh weather at times and my bottom part of the door had "rotted" away. After further inspection , I noticed that my exterior wood frame materials around the sides of the door had also "rotted" away due to excessive moisture collecting. This was where the storm door would normally attach to the outside of the house and the wood was just falling apart.

Anyway, I contacted Larson Door through there normal described methods for warranty service, and although it was somewhat tedious, I received reasonably prompt service for an item I purchased over 9 years ago. I too was told that they would only be sending a replacement "core" in lieu of a complete door. My reaction was also somewhat of a dissappointed nature because I thought they would send a whole new door. But after I received the core, I could see that this was the only item that was needed for a proper repair. It did take some time to take off the old and replace the new, but it was extremely easy for someone who knows how to use a screwdriver and a cordless drill.

I noticed that the author of the complaint was a "woman" and without sounding overtly stereotypish ( which is what this undoubtingly will sound like ) , this was such an easy task for any capable person that I found her "Rip Off" posting to be rather unfair to Larson Door.

Now, I realize that I cannot know her particular situation, but this repair was such a simple thing that I can't understand why she didn't just have a "friend" help her with the install. I do not work for the Larson company or have any other interests other than a disdain for people to complain about things that they do not have all the facts on. Her own words indicated that the warranty was not explanatory and she ASSUMED that a complete door would be sent. Now the Home Depot can have this complainer, which she appears to be....good luck.

I also had a Larson door that I installed on my front for just over 9 years ago with the same "Forever" waranty. Living in Minnesota, we have some harsh weather at times and my bottom part of the door had "rotted" away. After further inspection , I noticed that my exterior wood frame materials around the sides of the door had also "rotted" away due to excessive moisture collecting. This was where the storm door would normally attach to the outside of the house and the wood was just falling apart.

Anyway, I contacted Larson Door through there normal described methods for warranty service, and although it was somewhat tedious, I received reasonably prompt service for an item I purchased over 9 years ago. I too was told that they would only be sending a replacement "core" in lieu of a complete door. My reaction was also somewhat of a dissappointed nature because I thought they would send a whole new door. But after I received the core, I could see that this was the only item that was needed for a proper repair. It did take some time to take off the old and replace the new, but it was extremely easy for someone who knows how to use a screwdriver and a cordless drill.

I noticed that the author of the complaint was a "woman" and without sounding overtly stereotypish ( which is what this undoubtingly will sound like ) , this was such an easy task for any capable person that I found her "Rip Off" posting to be rather unfair to Larson Door.

Now, I realize that I cannot know her particular situation, but this repair was such a simple thing that I can't understand why she didn't just have a "friend" help her with the install. I do not work for the Larson company or have any other interests other than a disdain for people to complain about things that they do not have all the facts on. Her own words indicated that the warranty was not explanatory and she ASSUMED that a complete door would be sent. Now the Home Depot can have this complainer, which she appears to be....good luck.