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Report: #232452

Complaint Review: LEANRX - Nevada

  • Submitted:
  • Updated:
  • Reported By: Las Cruces New Mexico
  • Author Confirmed What's this?
  • Why?
  • LEANRX Leanrx.net Nevada U.S.A.

LEANRX Lean Rx Ripoff dishonest fraudulent billing 2 times Nevada *EDitor's Suggestions on how to get your money back into your bank account!

*UPDATE Employee: Clarification of Lean Rx/Xtreme Burn

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On the 23rd of this month, I received an e-mail from my Card Company stating I had a payment due and the due date. Since I had paid this card off and had no balance on it I went to the website to see what was on my bill.

I found 2 transactions from LEANRX.NET for $74.95 charged to me on 1-05 and posted on 1-08, and a 2nd transaction from the same party for $69.95 on 1-13 and posted on the same date.

There were 2 tele. #'s following the transaction name. They were "800-304-8447" and "866-882-3057". I immediately called both of these #'s and got a voice mail asking me to "enter my credit card # to place my order", which I did not do.

I got this recording on both #'s. I stayed on the line to see if I could press something to talk to a live person and all I got was a recording telling me to go to cs@leanrx.net for any further information.

I went on line and typed in the address and immediately was asked if I wanted Leanrx.net (leaving the cs off). I clicked ok and immediately RIP-OFF Report came on. I read another report with the same information and saw this is a fraudulent transaction.

I called my Card company to cancell my card and tell them about it and they cancelled my card and are sending me a new one with different # and asked me to send them a letter of Dispute so they can redeem the money, which I am in the process of doing.

Roberta
Las Cruces, New Mexico
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 01/24/2007 01:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/leanrx/nevada/leanrx-lean-rx-ripoff-dishonest-fraudulent-billing-2-times-nevada-editors-suggestions-on-232452. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Clarification of Lean Rx/Xtreme Burn

AUTHOR: Member - (U.S.A.)

POSTED: Wednesday, January 24, 2007

I want to clarify a couple of issues.

Lean Rx.Com is not affiliated with or owned by any company out of Ontario,California. The products are brand names of ours.

XtremeBurn/LeanRx are products owned by a marketing company who purchased the Opt-In data base thru a 3rd party information broker.

The charges you are seeing are legitimate charges that you , the cardholder have agreed do based on previous free-trial offers you have taken advantage of. There is a customer service number provided for your use if in fact you did not want to receive the products. Refunds are being issued and entering your card number thru the customer service number is for member verification only.

Anyone requesting a refund thru the toll-number provided , or by sending an email to support@leanrx.com, are being issued without question . Once the back log of prior month's charges are fullfilled, no further charges will be made. Product is shipping now and will arrive in 5-8 business days from the date of the charge.

As you can see the charge is discounted from the original 106.90 you agreed to, monthly.

If you want to cancel please send the email or call customer service and your cancelation order will be processed and refunded.

Management of the Marketing Company is sorry for any hassle or problems the delay in billing and fullfillment may have caused you.

Please contact us with any questions or concerns.


Regards,

Member Support

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