Complaint Review: mackcam - Springfield New Jersey
- mackcam 200 Morris Avenue Springfield, New Jersey United States of America
- Phone: (973) 467-2291
- Web: www.mackcam.com
- Category: Cameras & Video
mackcam Forced me to wait 6 months before processing a warranty claim Springfield, New Jersey
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Calument, a great company, sold me a warranty by Mack Cameras for a new Nikon P7000. The camera turned out to have a faulty shutter. Mack Camera's warranty guaranteed prompt international service under warranty. The company made me jump through hoops in terms of request forms, price estimate forms, price approval forms, check request forms and after 6 months, 12 emails, 5 phonecalls, they still hadn't sent me a check.
Here are the worst offenders:
Nick Eng - Operations Manager - refused to apologize for the awful service
Cheryl ? - International Department - rarely responded to emails over 6 months
Christina ? - secretary who refused to give me her full name, pass my calls through to anyone higher
This report was posted on Ripoff Report on 05/24/2011 02:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mackcam/springfield-new-jersey-07081/mackcam-forced-me-to-wait-6-months-before-processing-a-warranty-claim-springfield-new-je-732476. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.