Match.com Match.com lacks integrity and horrible customer service Nationwide

After being with Match.com for 7 months, I've learned and realized their business lacks integrity and definitely don't care about its customers and cares only about revenue. Ironically, Match.com is a company that's suppose to "HELP" people find love, and yet its not a people-oriented company at all!

Match.com automatically renewed my 6-months subscription with my consent. When I found out, they told me user can choose not to select automatic-renewal option. So basically, by default, when you first sign up to Match.com, the option of "6-month automatical renew" is setup in your account. As a user, you're not aware you had this choice until Match has already charged your credit card.

The "CORRECT"t business practice would have been:

1) By default, assign "non-automatical renew" for each user's setting.

2) When 6-months membership is about to expire, Match.com should send an automatic email to its customer informing them their membership has expired and request customers to renew again.

Also, apparently as I found out today, if you don't find a match within the first 6-months of subscription, you have 30 days to call Match and they will give you next 6 months for free. If you tell them after 30-days, it's too late and you will be charged for the 6-month description. WHY ARE USERS NOT INFORMED ABOUT THIS?

So here I am, having been forced to continue another 6-months of membership with no option out.

I feel that it is so unjust and unfair for Match.com to do this to all of its customers.

For all those out there, please don't go thru the mistake I went through.