- Report: #873472
Report - Rebuttal - Arbitrate
Complaint Review: McDonalds
McDonalds4040 Jermantown Road Fairfax, Virginia United States of America
McDonalds So any size coffee is $1? Yes, but...... Fairfax, Virginia
*Consumer Comment: Misunderstanding the promotion
*Consumer Comment: Me Too
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On the receipt was a .49 cent charge labled "drink upcharge". Really? I asked the manager how they could charge an upgrade fee when any cup of regular coffe was the same price. After staring at me like I had two noses and both were bloody, she declared derisively that "you asked for a large." Yes, yes I did. I tried again to explain that if the small coffee with the meal represented a $1, and large coffees were the same price, why was I charged the fee?
"But, but, you asked for a large." Got it, the robots behind the counter, and in the manager's uniform either cannot think for themselves or corporate has really got them trained by rote.
I know, less than half a dollar, right? Got it. I didn't even push for money back, just wanted them to understand the ridiculousness of their position. Half a buck here, half there.....how much money is this branch and others taking in as "free money"?
Aren't we all tired of being nickel and dimed to death? So I guess it isn't truly any size for a buck. I should have ordered the small coffeee and the returned it for a large....but why should I have to over their claimed price?
As for me, I will be sticking to breakfast elsewhere when I am on the run.
This report was posted on Ripoff Report on 04/25/2012 06:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/McDonalds/Fairfax-Virginia-28315/McDonalds-So-any-size-coffee-is-1-Yes-but-Fairfax-Virginia-873472. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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