• Report: #929934

Complaint Review: MDansby

  • Submitted: Mon, August 20, 2012
  • Updated: Mon, August 20, 2012

  • Reported By: JoeP — Brooklyn New York United States of America
New York, New York United States of America


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I purchased the Landlord Report software to manage over 100 units which I currently manage.  Since purchase, I have had nothing but issues trying to use many aspects of the software.  On a few occasions I have lost information, was told my product isn't registered, etc. etc. 

Just recently, I had another issue where I was told my product wasn't registered.  When I purchased this software I was given an activation code so that I may use the software.  This means that I should never have an issue using the program and would only have to contact MDansby for any other support which I may need.  In June my support subscription expired and I am no longer able to use the support system.  When I reached out to their support team, I was told that I needed to spend $150.00 so that they can take a look at my issue.  I have to pay another $150.00 just so they can check on the activation information that they provided me with????  So I can no longer use the software I purchased????

I have no choice but to find better software for their lack of customer service and a faulty product.  I will also be contacting the BBB and reporting them.


This report was posted on Ripoff Report on 08/20/2012 01:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/MDansby/New-York-New-York-/MDansby-TERRIBLE-PRODUCTS-AND-SERVICES-New-York-New-York-929934. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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