- Report: #929934
Report - Rebuttal - Arbitrate
Complaint Review: MDansby
MDansbyNew York, New York United States of America
MDansby TERRIBLE PRODUCTS AND SERVICES New York, New York
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Just recently, I had another issue where I was told my product wasn't registered. When I purchased this software I was given an activation code so that I may use the software. This means that I should never have an issue using the program and would only have to contact MDansby for any other support which I may need. In June my support subscription expired and I am no longer able to use the support system. When I reached out to their support team, I was told that I needed to spend $150.00 so that they can take a look at my issue. I have to pay another $150.00 just so they can check on the activation information that they provided me with???? So I can no longer use the software I purchased????
I have no choice but to find better software for their lack of customer service and a faulty product. I will also be contacting the BBB and reporting them.
DON'T USE THEIR PRODUCTS...ANY OF THEM!!!!!
This report was posted on Ripoff Report on 08/20/2012 01:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/MDansby/New-York-New-York-/MDansby-TERRIBLE-PRODUCTS-AND-SERVICES-New-York-New-York-929934. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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