• Report: #895797

Complaint Review: merchant's

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  • Submitted: Mon, June 11, 2012
  • Updated: Mon, June 11, 2012

  • Reported By: Flying — Fort Washington Maryland United States of America
merchant's
3125 Southgate Dr Alexandria, Maryland United States of America

merchant's paid for nothing fixed Alexandria, Maryland

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Last week I asked to check what was wrong in my car due engine alert light was on. They told me I had to change tune-up. I reminded them I already changed tune-up last year. But they did not listen and changed tune-up. But engine light was still on. They said no idea what happened and asked me go to other auto services to repair.  I was surprised and asked them refund due nothing fixed. One manager shrugged. Yesterday I went there to ask re-checking my car because we felt something getting  worse inside my car and I believed that they would find the reason it happened easier. One manager asked me to come next day because of only one worker working there.  This morning I came to this services again and the same manager asked me wait until 11 am. I awaited for three hours and half. Many guests came to get serviced before me. 11 AM finally came, one manager surprised me and he still asked me went home or go to other dealer's without re-checking my car. I felt not right and felt helpless because i am deaf. They thought i was easier to copy with or fool.

How can you help me to solve it?

Lin

This report was posted on Ripoff Report on 06/11/2012 09:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/merchants/Alexandria-Maryland-22306/merchants-paid-for-nothing-fixed-Alexandria-Maryland-895797. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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