Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1140592

Complaint Review: Metro PCS - Silver Spring Maryland

  • Submitted:
  • Updated:
  • Reported By: Robert — Silver Spring Maryland
  • Author Not Confirmed What's this?
  • Why?
  • Metro PCS 2656 University Blvd West Silver Spring, Maryland USA

Metro PCS http://www.metropcs.com/ I FEEL METRO PCS RIPPED ME OFF Silver Spring Maryland

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I bought (04/10/2014) a phone the Kyocera Hydro XTRM $80 and a plan $60/mo. Paid $149 in total plus taxes. When I arrive home the phone got only 1 GB. In memory not the 4GB they promise at the store and online (I research and ask in advance).  I read the cancellation policy they call “MetroPromise Guarantee”, for a full refund in within 7 days of purchase with less than one hour of talk time so I cancel immediately like 4 hours after I left the store. I went next day to the store for the Full Refund.

They check the phone I spoke 31 minutes (nest day) and they only return me $60 dollars for the phone. They say they have a fee for the return $29 and the service ($60) is unreturnable. So where is the Full reund?.

Calling the consumer line 1-800-373-2876 is a waste of time they blame the store, and at the store they blame the company. 

The store is at 2656 University Blvd West, Silver Spring MD 20902 

 

How do you feel if you were me?

This report was posted on Ripoff Report on 04/21/2014 06:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/metro-pcs/silver-spring-maryland-20902/metro-pcs-httpwwwmetropcscom-i-feel-metro-pcs-ripped-me-off-silver-spring-maryland-1140592. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now