- Report: #1112481
Report - Rebuttal - Arbitrate
Complaint Review: Minol USA
Minol USA15280 Addison Road Suite 100 Addison TX 75001 Pacifica, California USA
Minol USA GOUGING Pacifica California
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I got my first bill for Water/Garbade and Trash and talk about a ripoff - they not only charge per occupant but they charge for unit. Seems like double dipping to me.
Also, I live in California, how are they even allowed to represent a building in California?
I contacted their customer service(I use that term loosely) total of 3 times: called, needless to say you cant get thru to a human, was on hold for quite a while, opted for leaving a message wich went nowhere so could not leave a message at all, then sent 2 emails and no response.
I requested an explanation as to why charges were almost double what I used to pay in another builidng (also with Minol) and how they justified the double charges and requested an adjustement.
I have heard NOTHING.
This group is clearly gouging and this is so wrong, people should not be overcharged
This report was posted on Ripoff Report on 01/02/2014 10:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Minol-USA/Pacifica-California-94044/Minol-USA-GOUGING-Pacifica-California-1112481. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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