Report: #1112481

Complaint Review: Minol USA - Pacifica California

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Ripoff Report is Xcentric Ventures

Submitted: Thu, January 02, 2014
Updated: Thu, January 02, 2014
Reported By: Fabi — Pacifica California

Author Not Confirmed

Why?

Minol USA 15280 Addison Road Suite 100 Addison TX 75001 Pacifica, California USA

Phone: 4158674210
Web: www.minolusa.com
Category: Utility Companies

Minol USA GOUGING Pacifica California

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I got my first bill for Water/Garbade and Trash and talk about a ripoff - they not only charge per occupant but they charge for unit. Seems like double dipping to me.

Also, I live in California, how are they even allowed to represent a building in California?

I contacted their customer service(I use that term loosely) total of 3 times: called, needless to say you cant get thru to a human, was on hold for quite a while, opted for leaving a message wich went nowhere so could not leave a message at all, then sent 2 emails and no response.

I requested an explanation as to why charges were almost double what I used to pay in another builidng (also with Minol) and how they justified the double charges and requested an adjustement.

I have heard NOTHING.

This group is clearly gouging and this is so wrong, people should not be overcharged

This report was posted on Ripoff Report on 01/02/2014 10:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/minol-usa/pacifica-california-94044/minol-usa-gouging-pacifica-california-1112481. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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