• Report: #1112481
Complaint Review:

Minol USA

  • Submitted: Thu, January 02, 2014
  • Updated: Thu, January 02, 2014

  • Reported By: Fabi — Pacifica California
Minol USA
15280 Addison Road Suite 100 Addison TX 75001 Pacifica, California USA

Minol USA GOUGING Pacifica California

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I got my first bill for Water/Garbade and Trash and talk about a ripoff - they not only charge per occupant but they charge for unit. Seems like double dipping to me.

Also, I live in California, how are they even allowed to represent a building in California?

I contacted their customer service(I use that term loosely) total of 3 times: called, needless to say you cant get thru to a human, was on hold for quite a while, opted for leaving a message wich went nowhere so could not leave a message at all, then sent 2 emails and no response.

I requested an explanation as to why charges were almost double what I used to pay in another builidng (also with Minol) and how they justified the double charges and requested an adjustement. 

I have heard NOTHING. 

This group is clearly gouging and this is so wrong, people should not be overcharged 


This report was posted on Ripoff Report on 01/02/2014 10:34 PM and is a permanent record located here: http://www.ripoffreport.com/reports/minol-usa/pacifica-california-94044/minol-usa-gouging-pacifica-california-1112481. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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