- Report: #1096042
Report - Rebuttal - Arbitrate
Complaint Review: Newtek Merchant Solutions
Newtek Merchant Solutions212 West 35th St. 2nd Floor New York, NY 10001 New York City, New York USA
Newtek Merchant Solutions The Small Business AuthorityThe SBATheSBA I was charged $900 for a merchant account which was never used. New York City New York
*UPDATE Employee: Account Issue
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MESSAGE SENT MORE THAN ONE MONTH AGO:
. I inquired about opening a credit card account with TheSBA in February 2012. I was responding to a WABC radio promotion for a 'special per transaction-only fee schedule' so I applied for the account several months before I planned the launch of the business.
At the time you specifically told me that the only charges were a percentage of the charge and in some cases a per transaction fee. I never activated that project and never used the credit card service. (I may have processed a $1 transaction as a test when it was set up) and consequently I never looked at the bank account.
This weekend I was making plans to use the company for a new project and reviewed the bank account. To my surprise I discovered that even though I never used Newtek services I have been charged $46.80 a month for the past 19 months.
I hope remember what you were offering when I applied and will reverse the charges to my account.
The charges were never reversed - - and have not been stopped.
This report was posted on Ripoff Report on 10/31/2013 12:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Newtek-Merchant-Solutions/New-York-City-New-York-10001/Newtek-Merchant-Solutions-The-Small-Business-AuthorityThe-SBATheSBA-I-was-charged-900-fo-1096042. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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