• Report: #655471

Complaint Review: Paretologic

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  • Submitted: Tue, October 26, 2010
  • Updated: Wed, October 27, 2010

  • Reported By: Lisa — Huntington Woods Michigan United States of America
Paretologic
paretologic.com Somewhere, California United States of America

Paretologic Drivercure mystery to uninstall drivercure Somewhere, California

*UPDATE Employee: DriverCure

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  I tried uninstalling drivercure but it can't be done by ordinary means and I'm sure Paretlogic knows it.  Then on top of no matter what you do to uninstall, when you ask them how to do it they tell you what almost everyone who uses a computer knows - use the control panel.  Again, that doesn't work.

  The thing that got me though was reading Rip-off Report they had someone named Laura from the company tell the writer to do it through the control panel again.  This is just crooked business.  It should all be done through the control panel but they have devious software to invade your computer and driver you crazy trying to figure out how to get rid of this bad, very bad garbage.

  You can't even get rid of it through program files because it comes back as can't be deleted because its supported by other files.  But they never tell you what those files are.  What a horrible way of doing business.  If I ever see this name on anything I'll run.  Or they'll change their name, I'm sure.



This report was posted on Ripoff Report on 10/26/2010 02:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Paretologic/Somewhere-California-/Paretologic-Drivercure-mystery-to-uninstall-drivercure-Somewhere-California-655471. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

DriverCure

AUTHOR: Pareto rep - (Canada)

Hello Lisa

We sincerely regret to hear of the difficulties that you have experienced with DriverCure.

Please be reassured that Paretologic, the creator of DriverCure is a member in good standing with the Better Business Bureau, a Microsoft Certified Partner, and has won numerous industry awards for it's products and services.

If you are still requiring assistance, we would like to invite you to visit our online support site where you can access assistance via email, phone or live chat.  One of our highly skilled Technical Support Team would be delighted to provide you with assistance.

To access support for any Paretologic product, please visit http://techsupport.paretologic.com/plsupport/consumer/search.asp

We look forward to the opportunity to work with you to resolve your difficulties.

Kindest Regards
Laura
Paretologic Liaison
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