I paid this company the start-up fee of $98 to consolidate some payday loans I had out. Originally I was told was I just had to pay the monthly fee of $95 per month for (6) months and they would take care of the rest. I followed all their steps, I Closed my Bank Account> IT reopens sometimes if you have ACH debits (which is what these companies do).I Faxed back Authorization to Communicate Form, Alone with My Debtors which was only THREE. I continually called PDL Assistance to see where they were in contacting these companies. The first time, the woman stated that they were sending out letters to each Vendor to let them know that they would be the ones to contact from now on. I contacted each payday loan company and gave them the phone # to PDL Assistance (as directed) and told them they would be handling my account from there on out. These companies said they would not contact anyone but myself (ME), and that I needed to tell (PDL Assistance) to call the loan companies. So I told PDL Support to call them. They said they would and never did. I called PDL Assistance for a status check, and the next person told me that I had to wait until 90 Days before they can do anything. I then send PDL Support and E-mail concerning the matter and stated that they would not get any more money from me until I received results. Well with that been said they send out another letter to the Vendors on my behalf and E-mail a copy of the letter with no letterhead or anything with their name on it just mines. They stated that it was a process while still taken my money. I said "Aren't you supposed to be consolidating the debt and setting up payment arrangements?" I never really got a full answer back. I told her I wanted the money I had paid them refunded since they hadn't done one thing to help me, and she said someone would contact me in two days, but I might not get a refund. We'll see what happens. I am still waiting for a call back or E-mail concerning this matter. If I don't get a full refund, I will be contacting the Better Business Bureau and any other company I can.
P.S I am making my payment to the Vendors myself>Still no responds YET 11/2/2012
Dont get caught late with this company, FRUAD