• Report: #1119171

Complaint Review: PEOPLE PC INTERNET SERVICE

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  • Submitted: Tue, January 28, 2014
  • Updated: Tue, January 28, 2014

  • Reported By: OCCIE — MANNING South Carolina
PEOPLE PC INTERNET SERVICE
ATLANTA, Georgia USA

PEOPLE PC INTERNET SERVICE PEOPLE PC HAS BEEN DEBITING MY CHECKING ACCOUNT 15.95 PER MONTH FOR OVER 2 YEARS FOR SERVICES I CANCELED AND THEY ARE STATING I NEVER CANCELED ATLANTA Georgia

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 PEOPLE PC INTERNET SERVICES has been debiting my checking account 15.95 per month for over two years for internet services I canceled with them. The customer services agent Austin Jones stated he has not seen where I have ever called in to cancel my service and I know that is not true because I know I called at least twice if not three times to cancel. He asked me if I had a confirmation# and I said no because its been over two years. I ask him to cancel my service and I expected a refund and he stated I could not be refunded these charges.

I know this company can see that the account has not been used. I do not even remember the password to access the account, so there has not been any activity on this account in over two years. I just happen to be going over my bank statements and noticed the reaccuring debits. I feel I should be able to be refunded these charges because I did not authorize them. 


This report was posted on Ripoff Report on 01/28/2014 07:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/PEOPLE-PC-INTERNET-SERVICE/ATLANTA-Georgia-30309/PEOPLE-PC-INTERNET-SERVICE-PEOPLE-PC-HAS-BEEN-DEBITING-MY-CHECKING-ACCOUNT-1595-PER-MONT-1119171. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Question

AUTHOR: coast - ()

It is your responsibility to reconcile your checking account monthly so why didn’t you complain sooner?

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