ED Magedson – Founder
Radiate AthleticsWest Chester, Pennsylvania USA
Radiate Athletics KrometiX, IncRadiate, Inc.http://www.radiateathletics.com/www.kickstarter.com Raidate Athletics RIPS OFF CONSUMERS and did not ship products ordered and ADMITS to it! West Chester Pennsylvania
I placed an order for two shirts with this company on April 6, 2013 and to date (9/10/2013) the shirts have not been shipped. I followed up with this company and their "President" Kenneth Crockett every month beginning in May as to the status of the shirts and he has done nothing but LIED about when I can expect to receive the shirts.
Each time I speak with the company they say the shirts are "in route" or that they've had a problem with the supplier, etc. Finally on today's date I spoke with the President of the company and told him I was going to file a dispute with PayPal since that's who they use to process their payments and he just told me "go ahead, there's nothing PayPal can do because it's been more than 45 days since you placed the order." I asked him for a refund and he said its "not going to happen" and hung up on me.
I contacted PayPal for assistance and they advise that since it's been more than 45 days since the order was placed they can not ask the company for a refund because they company will just throw the 45 policy in their face. PayPal advises this isn't the first complaint they've received on this company however their hands are tied at this point. PayPal said I should file a report with my credit card provider and then they can withdraw the funds from the sellers account.
Basically this company is still advertising online at www.radiateathletics.com and the President, Kenneth Crockett (Jr.) admits that he hasn't shipped out the product ordered and has no intention of doing so. In my opinion this company is nothing more than a "shell" company accepting orders online and not shipping out product. I just did a Google search on the company address 811 S. Church Ave in West Chester Pa and it comes back to a private residents.
BUYER BWARE when dealing with this company. It has been since April that I ordered 2 shirts and almost 6 months later no prooduct has been shipped according to the company President. The president of this company can be reached on his personal cell phone 484-886-7242.
On today's date I am contacting their so called "sponsors" and the name of the companies that have mentioned them in articles to make them aware of this company's business ethics. I am also filing a complaint with the Pennsylvania State Attorney's Office and the Better Business Bureau.
This report was posted on Ripoff Report on 09/10/2013 08:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Radiate-Athletics/West-Chester-Pennsylvania-19382/Radiate-Athletics-KrometiX-IncRadiate-Inchttpwwwradiateathleticscomwwwkickstart-1083223. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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