• Report: #691357

Complaint Review: reputation.com – remove ripoffreport false claims

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  • Submitted: Sat, February 05, 2011
  • Updated: Thu, August 14, 2014

  • Reported By: User1234567 — Valencia California United States of America
reputation.com – remove ripoffreport false claims
Internet United States of America

Reputation.com Read this before you sign up for Reputation.com, Internet

*General Comment: how can these crooks still be in business they are liars thieves and extortionists

*UPDATE EX-employee responds: Ex-Employee @ Reputation.com, free info

*General Comment: STOP GETTING SCAMMED

*Consumer Suggestion: Reputation.com reviews law professor Ann Bartow accused Michael Fertik's company of

*General Comment: these guys scam people with a smile

*Consumer Comment: Online Reputation Management Services

*Consumer Comment: I got ripped of by reputation.com ( aka reputation defender) for over $5,000

*REBUTTAL Owner of company: Mugshots.com aka ReputationDefender.com aka ReputationDefenders.com aka Reputation.com, ConsultingMD.com aka Michael Fertik + his other 693 domain names

*Consumer Comment: I have big time issues with ReputationDefender.com aka Reputation.com

*Consumer Comment: Liljit Networks. Hardly.

*UPDATE EX-employee responds: Reputation.com, Federated Media Publishing, Lijit Networks, Automated Defamation Campaigns by Reputatation Management Companies To Extort Your Money To Remove They Created (Reputation.com, Lijit)

*General Comment: Lijit Hacking is lying and petulant.

*UPDATE EX-employee responds: Lijit Networks and Federated Media Publishing Sold Illicit SQL Code to Reputation.com

*General Comment: The ripoff report is false.

*Consumer Comment: reputation.com ripoff crooks - liars should be punished - MSNBC should pay. Michael Fertik is a ripoff scam.

*Consumer Comment: reputation.com can't hide from ripoffreport.com on the first page of Google! how ironic. Howard Stern should be ashamend for promoting such scum.

*Consumer Comment: reputation.com would not refund our money or remove content that makes no sense. Employee said dishonest culture at reputation.com

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You will have to email or chat with these guys to see there t's & c's.  Below is one of the many BS conditions in the user agreement:

"You authorize us to use the information you provide to create and publish web content. You grant us the right to publish any or all of the content you provide on any websites we deem fit for the purposes of the MyReputation service. You authorize us to modify any content as we see fit to provide the service. You warrant that you have the right to distribute the content you provide us, and to indemnify us against any damages arising from the use of the content you provide, whether due to copyright infringement or other reason. You authorize us to act on your behalf in creating accounts on other sites in your name."


Buyer beware!


This report was posted on Ripoff Report on 02/05/2011 04:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/reputationcom-remove-ripoffreport-false-claims/internet/Reputationcom-Read-this-before-you-sign-up-for-Reputationcom-Internet-691357. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 16Consumer 1Employee/Owner
Updates & Rebuttals

#1 General Comment

how can these crooks still be in business they are liars thieves and extortionists

AUTHOR: joe - ()

About 2 years ago I paid reputation.com over $20,000 to remove complaints about my business. They said, REMOVED! I ended up having to close my business down and start up again under a new name. They came up with useless pages that never ranked and the writing they created made no sense. If anyone had seen what they created, it would have been further embarrassment to me.  After reading other horror stories on this website it seems that all these reputation management companies do the same thing to their customers, threaten and harass them to pay or have even more issues. Once I saw that they cannot do what they promised I canceled and then comes the threats.

Yesterday filed a ripoff report against another company that just ripped me off the same way. My wife hired this company without my knowledge. This other company also started to threaten to make things even worse for her if she did not continue to pay them. Something tells me many of these reputation management companies are all connected to one another.

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#2 UPDATE EX-employee responds

Ex-Employee @ Reputation.com, free info

AUTHOR: MichaelFertikSucks - ()

 I used to work at Reputation.com a year ago as an account associate of the reputation management department, (I was in charge of doing the work and website creations to suppress clients' negative reviews) until they let us all go, without severance packages, so they can outsource to India and get cheaper wages. So, I want to share the classified documents they gave us on how to do the work. Below is a list of websites that they sign you up for. There is no magic to what they do, Reputation.com just signs you up for a bunch of websites and they hope it will outrank the negative. Signing up for the below websites is time-consuming, so two of my buddies at Reputation.com started a company three years ago based off do-it-yourself software. Called "SearchManipulator", the software automatically signs you up for the websites below, and does the complicated backlinking part for you. Most of the below websites have a section to add "What websites are you on?". This is the backlinking part. It's easy to do, but hard to get good at. But the SearchManipulator software does it for you automatically, and a good job of it. There is also a new do-it-yourself software called BrandYourself, but I can not give them a good review. BrandYourself is a scam, in my opinion, as their platform is aimed to get you to sign up for their one website, so they can have a lot of users, and then they can spam you selling their professional services (which are much more expensive than Reputation.com's). One website is not enough to suppress a negative website, you need dozens. Shame on you, Pete Kistler. There is also LinkAloha V3. Although the service is frequently sold out because it is borderline spammy, I give them a good review, as they sign you up for dozens of websites like SearchManipulator does. They limit their users so they don't cross the spammy line, despite getting really close. This service requires some computer expertise. SearchManipulator and BrandYourself do not require computer expertise. The websites below should not be all signed up for instantly. Sign up for up to 20 websites below at first, then up to 10 websites at least every 2 weeks. If you sign up for too many websites too quickly, Google will think it is spam. 1. LinkedIn 2. Twitter 3. Viadeo 4. Xing 5. Wordpress 6. About.Me 7. Ziggs 8. BusinessCard2 9. Multiply 10. Emurse 11. BigSight 12. VisualCV 13. Visible.me 14. Ryze 15. Gather 16. Posterous 17. PeoplePond 18. Ziki 19. Flavors.Me 20. Pro-On-The-Web 21. Publr 22. Blogger 23. Tumblr 24. Chi.mp 25. CVShare 26. Konnects 27. Connectture 28. Scribd 29. RealMee 30. Wapr 31. LookUpPage 32. Entrepreneur 33. BigThink 34. Hi.Im 35. Weebly 36. Netvibes 37. IdentyMe 38. DooID 39. Worky 40. FastCompany 41. Plaxo 42. Swimwire 43. BrazenCareerist 44. SocialURL 45. DocStoc 46. Zoominfo 47. PartnerUp 48. Ecademy 49. Biznik 50. Focus COMPANYs HotFrog 53. Merchantcircle 54. Twitter 55. CompanyPond 56. Qapacity 57. Wordpress 58. Businesscard2 59. Ziki (Company Section) 60. Entrepreneur 61. Tumblr 62. Scribd 63. Posterous 64. BigSight 65. Multiply 66. Netvibes 67. Chi.mp 68. Yola 69. Pro-On-The-Web 70. Weebly 71. LookUpPage (Company Account) 72. VisualCV 73. Publr 74. Ziggs 75. About.Me 76. GoogleSites 77. Companies | Xing (Have to make an Individual Account 1st, Make sure to fully fill out the page. Need a Picture to get Approved) 78. Manta 79. Konnects 80. Blogger 81. DocStoc 82. Wetpaint 83. Bizwiz 84. FastCompany 85. CVShare 86. Slideshare 87. Aboutus.org 88. Jigsy 89. Goonto 90. JigSaw 91. Venture Beat Profiles 92. Squidoo 93. InCompany 94. RepVine 95. Quora 96. Business Exchange 97. Focus 98. BigThink 99. SocialURL 100. Carbonmade 101. Facebook Companies

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#3 General Comment

STOP GETTING SCAMMED

AUTHOR: sreputation - ()

stop getting scammed by these so called reputation management companies that charge you before work is done.

give me a shout at: solutionreputation@gmail.com and ill take care of your online reputation at no charge Until the entire situation is fixed! thats right, ZERO RISK, if im unable to perform, you dont pay me a single penny (95% success rate.) theres no point risking thousands and not getting anything for it!!

I am purely result driven, this means you don't risk anything because if I'm unable to provide you the results, you dont pay anything! no catch, no risk, no setup fee, no deposit.

 
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#4 Consumer Suggestion

Reputation.com reviews law professor Ann Bartow accused Michael Fertik's company of

AUTHOR: Personal Reputation Repair - ()

In plain English, reputation.com robbed me. They promised to hide negative complaints about my company. Sounds good, right? 

Then the sales guy sends over an article from the Sun Sentinel paper quoting Michael Fertik that his company is: "one of the best-known in the field, rely on a staff of computer geniuses who have come close to cracking Google's search algorithm."

I was told shortly after this interview and could erase anything from front fee and $125.00 per month they can remove negative information from the Google search results. they sent me to another website personalreputationrepair.com we decided it really wasn't morally right and within weeks our business was barraged with attacks, they knew we were vulnerable. That is when we had a call from another company with the same pitch only this time because of the new complaints it would be $5,000 upfront. with that knowledge, unscrupulous Reputation Management SEO companies may even engage in digital extortion by threatening to create more false com
  

If your a women - get ready for threats and intimidation. See below. 

When the attacks began to call me and my daughter a 'whore' I finally signed up for Reputation Management. Then I read a paper by Law professor Ann Bartow who accused Michael Fertik's company of "energetically exploiting online harassment of women to garner extensive national publicity. And then I knew I had been used by Reputation.com

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#5 General Comment

these guys scam people with a smile

AUTHOR: Mounir - ()

i don't know why people can trust such claims like when reputation.com promise to clean up your online reputation and they can not even do it for themself , google reputation.com review and you will find some ripoff reprorts about them.

i do my self reputation management for my clients but i do not take any money from them until i repair their online reputation, it s a pay per performance task that way both of us are stress free. because in reputation management there is always a sucess rate, why take the money from a client first before delivering what you promise to do.

Mounir

solutionreputation@gmail.com

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#6 Consumer Comment

Online Reputation Management Services

AUTHOR: Lugano Public Relation Consultants - ()

Warning : This Online Reputation Management Services Company is part of their group, I think that this company is making a lot of work for them , so beware of them too :

ustream.tv/channel/online-reputation-management-services

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#7 Consumer Comment

I got ripped of by reputation.com ( aka reputation defender) for over $5,000

AUTHOR: Privacy Service Sucks - ()

2013-06-03

I am so mad I fell for this. Read an article on Forbes that they could remove Ripoff Report and they can't. Even worse, they won't refund, or do anywork. Total Ripoff on reputation management and it seems from You Tube they also fail at privacy protection. See this ladies video below, wish I would have seen it before I was scammed $5,000. Here is the link to the you tube video of other victims http://youtu.be/TSgXu4gIc1w

 

 

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#8 REBUTTAL Owner of company

Mugshots.com aka ReputationDefender.com aka ReputationDefenders.com aka Reputation.com, ConsultingMD.com aka Michael Fertik + his other 693 domain names

AUTHOR: Lube Job - ()

I worked at mugshots.com, reputationdefender.com and reputation,com that are all apart of the Fertik portfolio. As someone who works there let me clear up some misinformation in the thread. I agree with the poster earlier that mushots.com and reputationdefenders and reputationdefender.com are connected. He is wrong though in claiming that Fertik does not own them. Monday, July 2, 2007 Fertik was interviewed by the Washington Post (click to read article) and here is an excerpt: "The point is, said ReputationDefender founder Michael Fertik, "Googles not in business to give you the truth it's in business to give you what it thinks is relevant..".    2007, is also the year we first licensed a Structured Query Language code. We created an on-going relationship with a group which continually provided new iterations to manipulate Google's search results. We hired people who continually value added the code and sought new coders to keep relavent with the Google's algorithm changes.

ReputationDefender.com and ReputationDefenders.com both are owned by Fertik. The whois information is attached along with screen shots from 'The Way Back Machine' which archives past webpages. After the success of Lijit Networks using the SQL code for bloggers we moved into promoting doctors whom previously had medical malpractice issues and needed to be sanitized from from transgressions which now were memorialized on the Internet. Therefore consultingmd.com was born, and our newest iteration of the code will be utilized from our Malaysia partners.

 

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#9 Consumer Comment

I have big time issues with ReputationDefender.com aka Reputation.com

AUTHOR: Honest Abe - (United States of America)

Thanks for the entertaining reading between Lijit and Norman in this thread. I have no dog in their fight.

Michael Fertik owns ReputationDefender.com and Reputation.com this can be verified on Wikipedia (here). Fertik graudated from Harvard and he was interviewed by Harvard magazine where he brags about being founder of ReputationDefender.com (here) and how ReputationDefender "protect Internet users from having their reputations destroyed. The founder of ReputationDefender, and author, with David Thompson, of Wild West 2.0: How to Protect and Restore Your Online Reputation on the Untamed Social Frontier "And, to add insult to injury, Reputation.com, proudly admits its name use to be Reputation Defender (here). Smart move changing the name, it confuses people into thinking they are two seperate companies. As for ever getting a refund from either of Fertik's company, it will never happen.



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#10 Consumer Comment

Liljit Networks. Hardly.

AUTHOR: Norman H - (USA)

Lets look at the claims of Lijit Hacking. "Norman is a preposterous liar with absolutely no credibility." Care to man up and provide your real name.  Anonymity is very nice when you can lie.  Your claim here is actionable.

"Norman (not his real name) is a hired, PAID attack dog..."

  1. Sorry dude.  That is my real name. 

  2. I myself am listed in these scam and fraud pages by people like you that hide behind anonymity and libel others.  People that then charge to remove that negative content that they themselves have falsely made with the intent to extort the person.

  3. My real name is given Here.  If you look there you can find a statement of what my purpose is.

  4. I am wondering how much you  were paid, if you are not Ed, to write this article.

"Reputation Defender, Inc, was founded in 2006"

Only partially true.  ReputationDefender.com was one of those fraudulent reputation management companies that was paid to remove pictures from mugshot websites.  As evidence of this claim: "I have a big time issue with ReputationDefender.com.This is the worst company I have ever worked with." This claim is listed Here.  What you are doing is deliberately confusing a company that was owned and operated by Adam Dicker and Kyle Prall to falsely support your claim. Attached will be a screenshot of a pings to Reputation.com and Reputationdefenders.com.  You will notice close, but different ip address for Reputation.com and ReputationDefenders.com.

You claim to be an ex-employee of Reputation.com, but identify yourself as an employee of Liljit Networks.  Liljit Networks has never heard of you.  They have never heard of you because they would not place themselves in the legal position of being sued out of existence by an employees rants, or even the rants of a person that claimed to be an employee. Reputation.com has an algorithm that maps out your entire social life?  Gee, Facebook leases that algorithm to the federal government.  Nothing new there, except your false claim to attribute that to a company you are spending a lot of time libeling. Reputation.com has an algorithm that maps out your entire social life?  Have you ever heard of Piple.com.  Check it out.  They map out your entire social life.


Your claims are provably false.

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#11 UPDATE EX-employee responds

Reputation.com, Federated Media Publishing, Lijit Networks, Automated Defamation Campaigns by Reputatation Management Companies To Extort Your Money To Remove They Created (Reputation.com, Lijit)

AUTHOR: Lijit Networks - (United States of America)

Norman is a preposterous liar with absolutely no credibility. He is no journalist, never was - works for Reputation.com and Lijit Networks as a hack low-level copy boy making word press blogs to try and defame legititmate whistle blowers. I also worked for Reputation Defender, Inc. And was personally trained in the SQL illicit code detailed below.

Norman (not his real name) is a hired, PAID attack dog, whose now pissed off because his employors Michael Fertik, Matthew Cooke and Rexxfield have been brought out into the light for their automated defamation campaigns. First they defame you, then they call to help you with your problem.

Norman the report on ROR is false because people who worked for them claim this scam has been ongoing for 6 years, and that Reputation.com has not been in business 6 years

NEWS FLASH MR NORMAN BATES - Reputation Defender, Inc, was founded in 2006 and raised 8.65 million from Bessemer Venture Partners and Kleiner Perkins which raised the total to 11.7 million. After purchasing the SQL illict code from Matthew Cooke of Lijit Networks and Federated Media Publishing, Reputation Defender, Inc changed its name to Reputation.com and announced the name change on Jan 27th 2011 and increased their funding to $67.7 million. Notice the increase in funding after the purchase of the SQL hacking code? Here is the audio recording which mentions the offer to purchase the hacking code was made to Reputation Defender from Federated Media Publishing employee Matthew Cooke (Listen to audio here) http://www.ripoffreport.com/features/audio/Matthew-Cooke-Call-With-Michael-Roberts.mp3

Maybe Normans boss forgot to tell him that in 2007 he (Michael Fertik) gave an interview to the Wall Street Journal talking about how he can get postings removed from the internet, that is as REMOVED censored and then we can begin to understamd why $67.7 million has been raised by Fertik and the need to purchase illicit code which Fox News already called criminal.

Norman once again has his facts wrong. Norman and the Lijit Networks crowd must sit around in their undies with a bowl of Fruit Loops and play Carnac the Magnificent before writing thereblog posts.

In closing, take my advice: stick to pencil pushing at your day job, versus your absurd web rants.
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#12 General Comment

Lijit Hacking is lying and petulant.

AUTHOR: Norman Haga - (USA)

I do not know who this Lijit Hacking is, but it is damned obvious that he is name dropping without identifying himself while trying to puff his authority.  The audio that he presents is on Ripoff Reports alleging how anything dealing with anything software is obviously stolen code. And can be found on the internet, especially youtube, representing any number of claims against Google.

I can understand how the author of most of these comments feels hurt.  A legitimate company is taking away from his scam.

For the record, Reputation.com does have a patent on their algorithm.  While I question the legitimacy of patenting a Bayesian algorithm that is use in statistics and statistical programs, the patent is real.  Because of Lijit Hacking's obviously false claims, I am posting the patent from Google patents.  That patent is HERE.  The patent number from the US patent office is 8060508.  There is a second patent, but the one I linked to is the primary patent.

As previously written, I operate an anti negative content website.  You can find that website HERE.  Reputation.com is entirely legitimate.

The reports that most present are obviously false in their own light.  Claims of $30,000.  I guest they did not check the listed prices on Reputation.com.  The top tier price Reputation.com lists is $6,000 per year.  Reputation has not been in business five years.  So the claim does not pass the common sense test.
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#13 UPDATE EX-employee responds

Lijit Networks and Federated Media Publishing Sold Illicit SQL Code to Reputation.com

AUTHOR: Lijit Hacking - (United States of America)

I worked in the legal department for Reputation Defender, which changed its name to Reputation.Com because of all the consumer complaints. In 2010, we were approached by large media companies about a conspiracy to extort consumers and eventually Google with an SQL code that allowed manipulation of search results and deletion from private web servers.



We dealt with an IP attorney named Tim Reynolds whose clients were employees of Lijit Networks and Federated Media publishing. The plan was to create false and defamatory content on people who would be concerned about their reputations, and then charge them for Reputation Management services to remove the content they themselves had created.

The larger media companies (lijit networks and federated media publishing) drove traffic to reputation.com and then beniffited by trying to make it look like Google was allowing the defamation to take place and equally altering search results to make blogs rank higher within Google. We met with a person whom claimed to be from Australia, and personally came to our offices to teach us the technique. Imagine my surprise when I later heard an audio tape online detailing much of this Click audio here

Do not visit any websites which mention Reputation Management or SEO as they have an algorithm which maps out your entire social netoworks looking for new victims to defame online. Remember, they are the ones who are creating your problems.

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#14 General Comment

The ripoff report is false.

AUTHOR: Norman Haga - (USA)

I have nothing to do with this company, but I have investigated them.  My name is Norman Haga and I operate an anti negative content website focusing on mugshot and public record abuse.

In the course of investigation of material for my website, I found a claim of patented technology/algorithms.  This set off red flags and I investigated because most of these sites are scams.  Reputation.com does in fact have two patents on the technology that they use.  While I question the validity of patenting a Bayesian algorythm, they do in fact have patents.

The above author, ROY - Jackson (United States of America) lists a link to a rip off report: http://www.ripoffreport.com/Reputation.aspx.  If you hoover over that link, or you click on it, you will find that it links to http:/// , in other words, it links to nothing.  In short, the claim of Roy in Jackson is false.

In my investigation of alleged online reputation management agencies, Reputation.com is only the second legitimate agency I have found after investigation about 100 agencies.  The other legitimate agency is Brandyourself.com

Reputation.com focuses on business and Brandyourself.com focuses on a single individuals.  My website, after showing some of the problems the negative content industry creates, is moving into Do it yourself (DIY) online reputation repair for those unable to afford the fee's Reputation.com charges.

Contrary to the claims of the report, Reputation.com is legitimate.  It is my opinion that the reports author is one of the scam agencies.

Ripoffreports is itself a negative content industry and they do not verify information that they allow others to make.
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#15 Consumer Comment

reputation.com ripoff crooks - liars should be punished - MSNBC should pay. Michael Fertik is a ripoff scam.

AUTHOR: j&j - (United States of America)

You would think before a major network would take money for advertising they would check out the advertiser first. Greedy b*stards. Why would MSNBC advertise reputation.com. Is it so hard to do a little investigation and show some integrity?

Reputation.com  sales people made all kinds of promises and claims. Liars. They use simple examples of names they were able to show some good results. I have talked with other businesses that also lost thousands of dollars to reputation.com. Michael Fertik was a guest on several shows which is what sold me to sped our hard earned money.

reputation.com belongs on this website.

WARNING! do not tell them how unsatisfied you are. Just walk away. They will make your life miserable and try harder to destroy your business making it worse for you on the Internet. No matter what, they will never refund you a dime. They threatened me. Just walk away. Never mention you will expose them on the Internet.

We also tried several other reputation management companies and lost money. The only ones that were honest were the ones that said, don't waste your money on trying to remove anything from this website ripoffreport.com. The honest ones did not want to take our money and offered other services.
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#16 Consumer Comment

reputation.com can't hide from ripoffreport.com on the first page of Google! how ironic. Howard Stern should be ashamend for promoting such scum.

AUTHOR: ROY - (United States of America)

While I don't like this websites policy's, actually, that could be changing.

Did anyone catch this link on ripoff report ?

http://www.ripoffreport.com/Reputation.aspx

ripoffreport.com did a lot of damage to our business. What ripoff report didn't do to our business, reputation.com did even more damage and put us out of business. We trusted them. They took more than $30,000 from us and they could not move ripoffreport or yelp!

Like millions of others, we heard those advertisements on the Howard Stern show. I would expect more from Howard Stern to have his people check out the companies that support his show.

Howard Stern Show should be ashamed for promoting scum like Michael Fertik and reputation.com.

I see all these publications featuring Fertik and reputation.com as the authority on reputation management. Nothing could be furthest from the truth. In my opinion, he is nothing more than a hack. Another company, a compeditor said they worked for Fertik for years and said he was a hack and not an honest person who has everyone fooled.

I hold Howard Stern in part responsable. I have always looked at Stern as truth with good sarcasm. I personally will be notifying the Howard Stern Show about reputation.com, other people who also got ripped off should also contact Howard Stern. Once put on notice lets see if Stern's show is like main stream media where they will take anyone's money.  

In my opinion, after what we experienced and have read about reputation.com, Fertik should be reported to Attorneys General and the FTC for fraud and misrepresentation on a very large scale.
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#17 Consumer Comment

reputation.com would not refund our money or remove content that makes no sense. Employee said dishonest culture at reputation.com

AUTHOR: ER - (United States of America)

They advertise on the radio. It sounded like a great idea.
Their sales people seemed so concerned and helpful when they called us about postings we have on ripoffreport and yelp. They knew all the right things to say. Once they got our money they did nothing but hurt our rankings on the Internet. They ignore our calls. They are nothing but a bunch of crooks.

I hope that the search engines are on to what they are doing. They posted useless garbage about our business. It looks like the person that wrote the content was drunk.

We called reputation.com over and over demanding that they remove what they put out there, it's so embarrassing what they posted about our business. One employee who said he was leaving the company because of the dishonest culture at
reputation.com. This employee said that people in India write their blogs so that explains why everything they posted to try and push away negative comments about our business makes little  or no sense.

If I knew this is what they were going to do I would have never paid them over $10,000. I dont want to give the exact amount. They promised the negative complaints on this site would disappear. Now I see them advertising on TV. They have so much money I am sure they plenty of money for big lawyers.

This company needs to be investigated. They need to be shut down. After leaving many messages for them to get back to us that we wanted our money back they threatened it would only get worse if we called asking for our money back ever
again.  We asked how it would get worse they just hung up the phone on us.

I am reporting them to the attorney general here in California. I am going to take them to small claims court and get my money back.
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