Complaint Review: Rewardli - San Francisco California
- Rewardli San Francisco, California USA
- Phone:
- Web: http://www.rewardli.com
- Category: Websites
Rewardli Rewardli Review, Rewardli Scam San Francisco California
*Author of original report: Rewardi complaint
*REBUTTAL Owner of company: Customer was refunded
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This report was posted on Ripoff Report on 02/28/2014 12:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rewardli/san-francisco-california-94107/rewardli-rewardli-review-rewardli-scam-san-francisco-california-1127321. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Rewardi complaint
AUTHOR: Dan - ()
SUBMITTED: Friday, February 28, 2014
George,
It's indisputable that we did not receive what we paid for. I sent you screenshots of what was promised to us before we paid for your service from your website twice. i think it's justified to call your service a scam.
As as for the so called A/B test, since all of your emails send people to your site and our offer was not listed anywhere there, it's highly doubtful that this actually happened.
I gave rave you more than enough opportunities to make things right before posting my review here.
#1 REBUTTAL Owner of company
Customer was refunded
AUTHOR: Rewardli - ()
SUBMITTED: Friday, February 28, 2014
Hi Dan,
When you initially contacted our sales representative, he told you he didn't expect your promotion to get significant uptake with our user base. Despite this and upon your insistence, we agreed to try to promote your offer to our audience of small businesses and you payed us a promotional fee.
Unfortunately during our pre-email A/B testing your offer did not perform well and was deleted from the rotation. There is a high demand for placement in our targeted network. Consequently, the bar for quality and relevance is high, and not everyone's product or service is a good fit.
We immediately and automatically issued you a full refund and informed you of this fact. It's unfortunate that you should choose to accuse us of being a "scam" without so much as even mentioning this fact.
We're sorry we weren't able to meet your expectations and wish you the best of luck with your business.
Sincerely,
George Favvas
Rewardli
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