- Report: #1124995
Report - Rebuttal - Arbitrate
Complaint Review: Robolizard/Thomas Kane
Robolizard/Thomas Kane8723 E Via De Commercio B101 Scottsdale, Arizona USA
Robolizard/Thomas Kane aka Thomas Stinson Scammed by Robolizard - Did Not Perform Service, Lied the Entire Time Managing Our Account, Fraud Scottsdale Arizona
*Author of original report: Settlement Finalized - This Issue is Resvoled
*Author of original report: Settlement Reached - Acting Honorably
*Author of original report: Get Your Facts Straight
*UPDATE Employee ..inside information: Unfair Complaint -- Should Be Removed
*Author of original report: Rebuttal From Robolizard/Thomas Not Accurate
*REBUTTAL Owner of company: I Was Not Able To Front The Investment
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Robolizard committed complete fraud in our view. They gladly accepted a check for $1000, then had us pay an additional $500 for advertising. They made claim that they were doing a whole bunch of work in terms of optimizing our ecommerce site, putting together social media profiles, optimizing our product descriptions, and preparing and testing our account for remarketing, including making a couple of banners for the campaign.
Well low and behold - 3 months later, the only thing they actually accomplished, after them sending us mutiple emails and texts regarding the work that they've completed and had in process, in addition to the remarketing campaigns running in the background and collecting data - to find out, absolutely nothing was done at all, accept for a few banners. (which we could have had done for $50 elsewhere). No SEO, No social media, No product description updates, No remarketing campaigns running, nothing, nada, zip...
So, we find another professional SEO company to assist us - again, more $$ to hire them, and we find out that the actual banners and campaigns setup by Scamolizard were actually disapproved by Google as they did not comply with their terms of service. So, we had to redo those and spend another week fixing that issue.
Although the dollar amount is not large, the fact that they perpetrated this fradulent activity and completely misprepresented themselves over several months - we thought this would be the perfect venue to bring this to the attention to the public. Next stop is the local business authorities, then court.
Also of note is the fact that the owner, Thomas Kane is actually Thomas Sinson. Why he has to use or hide behind another name is a big question and a red flag is you ask anybody. Perhaps there is another past there as well. Either way - Thomas Kane/Thomas Stinson/Thomas Kane Stinson/Robolizard in our eyes committed fraud and is a scammer.
In addition to all of this - I tried working out a payment arrangement to settle this matter amicably and let it be part of the past. So, his "businesss manager/advisor" Chuck Wesley stepped in and made several overtures to me over the course of a month that they should be able to refund us in full soon, etc.. and they're working to take care of this situation as soon as possible, etc... Here we are 2 months later - and they've done nothing to resolve this issue. Chuck- you're guilty by associating with this scammer and making the overtures that you did, especially if you and/or Thomas had no intention of paying us back.
So our recommendation, based on our experience, is to stay away from them and don't let them scam you either.
This report was posted on Ripoff Report on 02/19/2014 11:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/RobolizardThomas-Kane-/Scottsdale-Arizona-85258/RobolizardThomas-Kane-aka-Thomas-Stinson-Scammed-by-Robolizard-Did-Not-Perform-Servic-1124995. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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