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Report: #1274136

Complaint Review: Ron Dishman Towing - Rolla Missouri

  • Submitted:
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  • Reported By: Musicman — Missouri USA
  • Author Confirmed What's this?
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  • Ron Dishman Towing 2516 N Bishop Ave Rolla, Missouri USA

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I've never encountered such an unprofessional, unethical, and rude staff at any business.  Towing service intentionally tows in off hours so overnight and weekend storage will occur, but will not allow you to retreive your vehicle during off hours or weekends.  Example:  will tow at 5 pm on a Friday and will not allow you to pick up until Monday, then to add insult to injury, will charge storage for weeekend AND Monday, even if you are there when they open.  Very unethical, very unprofessional and rude.  Be sure to check out the negative reviews on line, as this seems to be an established pattern.  They will  not allow you to pay with a credit card either to prevent you from having recourse or protections your credit card comaany would normally offer.  Cash only-shady on all levels.

This report was posted on Ripoff Report on 12/14/2015 01:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ron-dishman-towing/rolla-missouri-65401/ron-dishman-towing-ripoff-rolla-missouri-1274136. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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0Employee/Owner

#2 Author of original report

Please stay on point

AUTHOR: - ()

POSTED: Monday, December 14, 2015

How does this excuse the rude, hostile behavior?  I didn't disupute the reason for being towed in the first place (although the vehicle wasn't intentionally parked there, it died there, and when I went to tow it myself it was already gone).  What my report to the Better Business Bureau and Attorney General will be outlining is the hostile and unprofessional behavior, the price gouging, and the cash transactions.  The audio recording I took of the exchange will clearly show the BBB what I'm talking about, and the pattern (documented in written statements I've already begun to collect from other coustomers) will be easy enough to establish.  They can base the rest on their investigation that follows and come to their own conclusions.....

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#1 General Comment

storage....

AUTHOR: Tyg - (USA)

POSTED: Monday, December 14, 2015

 So because YOU were parked someplace YOU should NOT have been parked, THEY are a ripoff because they take days off?? Perhaps YOU should address the MAIN reason you were towed in the first place. Try and be an adult about the whole thing. OBVIOUSLY you were parked someplace that by doing so would get you towed. THAT IS NOT THEIR FAULT!!!!! THAT was on YOU!!!! Them being closed over the weekend is just part and parcel of YOUR MISTAKE!!! NOT a ripoff!!!! YOU got towed due to YOUR poor parking and nothing more. If YOU wish to avoid those fees and storage costs, STOP GETTING TOWED!!!

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