- Report: #1052657
Report - Rebuttal - Arbitrate
Complaint Review: Sam Meyer Formal Wear
Sam Meyer Formal Wear5000 Shelbyville Road Louisville, KY, Select State/Province USA
Sam Meyer Formal Wear Company is deceptive crooks, they rent stained items, and have contentious owners who are all about $$$$ Louisville, Kentucky
*REBUTTAL Owner of company: 108 YEAR OLD COMPANY ENDURES THROUGH GOOD CUSTOMER SERVICE
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My son went to this establishment last week (Wednesday) trying to rent a vest to use for his upcoming prom. He selected a color paid and left, he returned to pickup his vest that was suppose to go through quality assurance instead it came littered with stains, at that time my son requested a refund not wanting to rent it, the manager Dale tried to do a spot cleaning quick fix and flat out refused to give him his money back. He was forced to take the vest.
I've spoken to the owners Ellen and Pat Corbett who flat out refuses a refund. The vest was littered with stains and should have never been rented as such, the wife (Ellen) said "we'll let him get another vest" and was supposed to have her husband call me on Friday (5/17/13) because Thursday he was in a meeting.
I received a call from him on 5/21/13 not very good with communicating with customers he was very nonchalant and demeaning during our conversation. He interrupted me while I was trying to speak and generally was unwilling to hear me let alone refund me.
This report was posted on Ripoff Report on 05/21/2013 11:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sam-Meyer-Formal-Wear/Louisville-KY-Select-StateProvince-40207/Sam-Meyer-Formal-Wear-Company-is-deceptive-crooks-they-rent-stained-items-and-have-cont-1052657. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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