Skin Optics Skin Optics Anti Wrinkle Cream Rip Off Santa Ana California

An ad popped when I was on Facebook advertising a new product to reduce wrinkles...the name of the product is Skin Optics.  This was on January 1st, 2016.  They were offering a trial of their new product for $4.95 plus a little shipping.  I CAREFULLY read the complete text displayed during the order process.  NO WHERE did it state that there would be any further charges, nor did it state there would be any automatic shipment of future products.  When I received the product about 5 days later, there was only one post card size piece of literature touting the benefits of using Skin Optics, but  with nothing on it about any trial or automatic reordering.  It does give a phone number to use "should you need to contact us." 

On the morning of January 16th my card was charged $89.95.  When I called the company on January 16th they said that I had not called them within 14 days to tell them I was not satisfied with the product or to cancel future orders.  Do the math...I ordered it on January 1st.  I did not receive it for at least 5 days...and they charged my account the $89.95 on 1/16/2016!!  If it is true that they give you 14 days to try their product, when did their 14-day trial really start? 

There was no 14-day trial.  There was certainly no information on the web page I ordered from about any trial or any automatic shipments in the future!  When I called to complain today they would only refund me $44.98, and it will take 3 to 5 days for the refund to process.  They said they have cancelled any future orders.  BUT THEY HAVE MY CREDIT CARD NUMBER.  We will see...but at this point I think it is doubtful if I will receive any refund at all.