Complaint Review: tryskinoptics.com - santa ana California
- tryskinoptics.com po box 25380 santa ana, California USA
- Phone: 1-888-612-8019
- Web: tryskinoptics.com
- Category: Miscellaneous Companies
tryskinoptics.com skin optics eyessentials fraudulently misrepresended the trail of the skin product santa ana California
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In May 2016 I saw an offer to try a skin cream the price seemed cheap enough so I ordered I was charged$4.95 plus $5.95.I don't recall seeing any fine print that I needed to cancel in 14 days or I would be continously billed $89.95 on 5/19, $86.95 on 5/20,$92.90 on6/20 and then $94.90 on 6/20 = total$364.70 for two very small containers of skin cream. I received no phone calls from them before they withdrawed my money .I received a package 6/20/16 which I refused and sent it back this morning. Unfortunately I didnt have access to my online banking to find them withdrawing my money from my acct sooner. I phoned them today 6/21/16 only to get a refund for $94.90 for the package I returned.
The first two people I tried talking to were trained well to ignore anything I had to say about wanting them to stop withdrawing any more money from my bank acct. and that I wanted to cancel any further packages and to please issue me a refund.I tried pleading with them to refund my money but they continousely stated that it was my fault for not reading the full terms and cond.they offered 35% off the package I refused and sent back then after they said well if you refused to take the 35% we cant help you anymore and put me on hold David came on (a Supervisor)and offered me 50%off the package I sent back but nothing else on the other amounts withdrawn from my acct I said how can you expect me to agree to that ,
totally exhausted by now I again pleaded for a refund but instead was told there is nothing he could do further to help me then said he would be hanging up and did. A couple minutes I received a call from Marcia she offered to refund $94.90 for the package I returned but could'nt refund any more. She didnt care to discuss any other concerns that I had with the amount of money that was withdrawn for the product that I received. As I can now look back in my bank acct there was withdrawals from different names the first in May was JDJ*SKINEENRICHER and AJE*EYEREFRESHPRO. Please warn others about this scam outfit. Do you think I will beable to pursue getting any of my $269.80 money back? Thank you.
This report was posted on Ripoff Report on 06/21/2016 05:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tryskinopticscom/santa-ana-california-92799-5380/tryskinopticscom-skin-optics-eyessentials-fraudulently-misrepresended-the-trail-of-the-s-1312705. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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