Stanton Optical Knoxville tn No glasses after 7 days and $800 dollars later knoxville Tennessee

Went into the Knoxville location on 1-2-16(saturday) had an eye exam and ordered 2 pair of glasses. My Husband took in a prescription and also ordered 2 pair of glasses...Total $803.00 was told our glasses could be picked up 1-5-16  o 1-9-16 I had to call to check on glasses....after 2 hours I had t call back becauses noone retured call after 3 different people and an extended period on hold I was informed 1 pair out of the 4 were ready and the others would be close to another week before delivery...Ifiled a disputed charge with my credit card company and told them I will not return due to poor service.