Sweet Paula's Pods YATES ENTERPRISES Took payment and never sent the item ordered, and then never responded to multiple email attempts Internet

I made an order from this company on Wensday night.  They processed my payment the same night.  On the sight it states that orders go out every day before 11am.  So it should of mailed out on Thrusday.  They reprot that it takes 2-5 days to recive the item.  One week later I have still not recieved the Item.  I have sent 3 emails and and tired multiple ways of contacting the company (by using all of thier email addresses they have posted)  and I have not recived a single reply, even after stating if they did not make contact I would be disputing the charges.  I called my bank today after checking yet again and making shure it did not come late in the mail.  I would of been fine with a late item if they had let me know what was going on or if they had made a mistake.  Either this is a fake sight, or they simply do not care.  Either way, my money and bussiness is going someplace else.