- Report: #998746
Report - Rebuttal - Arbitrate
Complaint Review: Teacup Puppies Store
Teacup Puppies Store4001 N. Federal Highway, Oakland Park, FL Fort Lauderdale, Florida United States of America
Teacup Puppies Store Teacup-Puppies-Store; TeacupPuppiesStore.com BUYER BEWARE! NOT TEACUP SIZE.. MAJOR HEALTH ISSUES INCLUDING PARASITES, HEART MURMUR, AND KENNEL COUGH! Fort Lauderdale, Florida
*Consumer Comment: Teacup Puppies Fort Lauderdale
*Author of original report: RESOLVED! Thank you Teacup Puppies Store!
*Author of original report: Update
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
'Pillar'. I knew this was absolutely the puppy I wanted- love at first sight! I called their contact number and was told that after all was said and done (airfare, insurance, crib, puppy, microchip) this puppy would be $2500. Since I'm not super rich I asked to put down a deposit of $1500 on my card and told my salesperson Angel that I would pay the difference the following week. So she told me the card went through and all was well. the next day my account balance was -$1000! They charged
the deposit TWICE! I called and they said it would take 48hrs to reverse the second charge... So I had an overdraft fee but I figured it was just a mistake. The second charge was refunded two days later and the following Friday I paid the difference that I owed. Angel assured me my puppy crib ($149+ S&H) would be shipped so I would have time to set
everything up for my puppy when she flew in. [continued below]....
After a week I still had no crib and my puppy was supposed to arrive in just a few days.. So again I called Angel and she was unavailable (as usual). I left messages and finally my call was returned by the owner (male) and his response was
"Oh would you like us to ship that to you tomorrow?" Beyond upset-- I knew it would not arrive in 48hrs and I was irritated that I was told it had already been shipped so I said "no". I went out in all the Christmas traffic looking for something similar so my puppy would have her own space... I found one and purchased it... The $149 was refunded to my account (they kept the shipping charges). So I was finally all ready to get my puppy and Teacup Puppies Store gave me the flight information the night before. They provided a flight number and told me my puppy would be ready at Cargo in Boston around 2pm that Saturday.
Super excited I set a flight tracker on my Iphone to give me updates and discovered the flight destination was ATLANTA! I called back the following morning and they said that was the wrong flight number because my puppy had a connecting flight (poor thing!) When I FINALLY picked my puppy up at Logan Airport in Boston, she was in a crate super scared as expected.. The following week she had horrible diarrhea so I took her to the vet to get checked out. Again Teacup Puppies Store guaranteed their puppies were 100% healthy. The vet found that she had Giardia Cysts (MANY) and Isospora Cysts (these are two types of parasites). She also has a low grade heart murmur and kennel cough. So for the first four days I had to give her a powder mixed with peanut butter.. Then wait two days and give her pills the next 5 days.. Now she is on a liquid to treat the kennel cough and lasts 10 days!
I called Angel SEVERAL times and was told by her and others that if I sent the vet bills they would send me a check to cover those fees... Every time I call they say Angel will look into it and call me back and she never does! It has been over a week since they were sent and I have had no calls returned and no sign of a check being mailed. They told me because
the heart murmur was low grade they would not do anything unless it became serious. Also- My puppy is now just over 3 months and is 4+ lbs (NOT A TEACUP). My vet told me shes not even a TOY... and that shes on track to being 5-6lbs minimum. I love my puppy very much but BUYER BEWARE! This place is cranking out several breeds of so called "teacups
and toys" and I wish I researched more because I have found MANY similar stories to mine about Teacup Puppies Store. I encourage you to buy elsewhere and do your research on the facility your puppy is coming from because when all is said and done I paid $2500 for a normal sized Pomeranian with health issues!
This report was posted on Ripoff Report on 01/17/2013 04:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Teacup-Puppies-Store/Fort-Lauderdale-Florida-/Teacup-Puppies-Store-Teacup-Puppies-Store-TeacupPuppiesStorecom-BUYER-BEWARE-NOT-TEACUP-998746. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.