- Report: #1113826
Report - Rebuttal - Arbitrate
Complaint Review: Telecom a Verizon Company
Telecom a Verizon CompanyPO Box 600607 Jacksonville, Florida USA
Telecom a Verizon Company Telecom USA -A Verizon CompanyPO Box 600607Jacksonville, Florida United States of America Telecom Rip-off SCAM Jacksonville Florida
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I received a bill from a company calling itself Telecom USA- A Verizon Company out of Jacksonville, Florida.
The bill says: "The following calls were completed using Telecom USA's network. The charges for these calls will not be on any other telephone company bill. Please pay upon receipt to Telecom USA. Thank you." My phone provider is TWC. I called them and they stated that for the dates listed on the bill my phone records show only one long distance call in October and that was paid - to them.
The charges were supposedly for calls made over three months ago from numbers I've never heard of, to other numbers I've never heard of.
I do NOT have a Verizon phone account at all. I did have a Verizon phone number about 7 or 8 years ago, but that account is LONG closed and I have been with Time Warner Cable ever since.
I called the 800 number on the bill and the woman I spoke with, named Stephanie, told me the calls were from chat lines. I explained to her that no one was home during the days being billed, that we never heard of the numbers and had TWC check their records to show calls coming in and out of our service for the days in question and there were none that matched this bill. She said she would put my information in a a disputed bill and we would hear from them in 30 days, I did not tell her that I reported this incident to the Federal Trade Commission.
I have no idea how this happened, or what will happen now, but I am hoping this is the end of it. I did fill out the FTC complaint form online. It is outrageous that we can be billed by a company with whom we do noat have an account and that anyone could use our phone number, which we have had for 28 years to bill us for fraudulently. I have seen compalints about this company all over the Internet and wonder when our FTC plans to step in and stop them!
This report was posted on Ripoff Report on 01/08/2014 08:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/Telecom-a-Verizon-Company/Jacksonville-Florida-600607/Telecom-a-Verizon-Company-Telecom-USA-A-Verizon-CompanyPO-Box-600607Jacksonville-Florid-1113826. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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