Complaint Review: Telus - Ile Perrot Quebec
- Telus Ile Perrot, Quebec Canada
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- Category: Telephone Companies
Telus - Lied To Me and Scammed Me Ile Perrot, Quebec Canada
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I recently bough a new Iphone from Telus Mobility at the store in Galeries Des Sources in the west island of Montreal. I had lost my phone so I needed another one and went to the store at Fairview Shopping Center where I bought my original Iphone. They made me pay a $360 upgrade fee plus $175 new phone fee to get a new phone.... and that was after I waited in the store for over 3 hours because their computers did not work.... then they could not even process my order.
I was very upset that I would have to pay an additional $535 just to get a new phone but they are like Nazies! So I was forced to go to the nearest location at the Galleries Des Sources.. also located in the West Island of Montreal. Once arrived I asked to process my new phone upgrade fee and new Iphone 4 order... I really needed a phone and did not want to argue any more. They processed my order and I confirmed with them that I would have 14 days to exchange or return it if I needed... as per the telus corporate rules... he said yes that is the rules.
A few days later I found my original Iphone, IGA phoned me and it was stuck in some food Ilses... LOL funny. So I got my phone and went back to the store a the galleries des sources to get my phone and upgrade fee credited as promised be the representative. To my surprise he said this was a franchise store and they do not take returns and denied telling me a few days ago that I had 14 days to return my phone.... Man I feel so ripped off like i have never felt before, got scammed for over $500 from Telus, treated like s**t by more than one store.. and stil stuck in a contract..... this is corporate nazism! Don't ever buy from Telus if you know what is good for you.
This report was posted on Ripoff Report on 05/28/2011 07:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/telus/ile-perrot-quebec-/telus-lied-to-me-and-scammed-me-ile-perrot-quebec-canada-734449. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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