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Report: #1259718

Complaint Review: Texas Movers Group - Dallas Texas

  • Submitted:
  • Updated:
  • Reported By: timster bay — Leesburg Florida USA
  • Author Not Confirmed What's this?
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  • Texas Movers Group 1507c Coit Rd Suite 214 Dallas, Texas USA

Texas Movers Group Michelle, et-al NIGHTMARE MOVERS and a RACKET NO DOUBT! Dallas Texas

*Author of original report: Good Luck!

*REBUTTAL Individual responds: Please help

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Total nightmare from beginning to end!

To start, cost estimate used only to "bait" the customer.  Only when their truck is partly loaded, do they inform you that

you have much more than what was estimated, and that the cost is.....are you ready.....almost one-hundred percent more!

Yes!  100%!  Yes, I had perhaps 20 at most extra boxes....all small to medium size, but that is it!!!

And on the delivery end....jeez!  Totally unprofessional!  NOT mover employees, and had no clue as to what they were doing!

And the damages!!!  Unbelievable!  When would it Ever be necessary to load a washer and dryer upside down?!  Well...they did it!  And ruined the linoleum floor trying to set them up!  Driver took pictures...but of course, never heard from them again. So much more I could include here!  Never ever use a commercial mover again!

This report was posted on Ripoff Report on 10/07/2015 09:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/texas-movers-group/dallas-texas-75248/texas-movers-group-michelle-et-al-nightmare-movers-and-a-racket-no-doubt-dallas-texas-1259718. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner

#2 Author of original report

Good Luck!

AUTHOR: - ()

POSTED: Tuesday, September 05, 2017

I can ONLY speak for myself........there will ALWAYS be exceptions, and maybe I was the exception?!  WHO knows?  I can only reiterate that I WAS ripped-off, and I only touched on a couple of issues I had with this company.  I guess, as least as far as the "estimate" goes, that YOU GET WHAT YOU PAY FOR.  I "bit" on the low estimate, and oh, how I paid for it in the end!  A valuable/expensive lesson learned!

 

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#1 REBUTTAL Individual responds

Please help

AUTHOR: lana - (USA)

POSTED: Tuesday, September 05, 2017

The company offered me a compensation and fixed all the issues.

I do not have access to my main account.

Please take my report down.

I no longer wish to have it up on your site

Thank you

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